Ratings based on 994 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Has shuttle service to Tokyo Disney Resort, good breakfast buffet, is clean, has lots of vending machine choice, comfortable beds, and plenty of laundry machines.
by A verified traveler
Posted 23 May 2024
The staff were polite and helpful. The facilities were clean. The toiletries were DHC, good quality products. They had a shuttle to the station and to Disneyland. There were options for restaurants and shopping centers within a walkable distance.
They could have provided guests with water. It had to be purchased from a vending machine, in house shop area or convenience store.
It would have been nicer to have shuttle service throughout the day rather than just in the mornings and late evenings.
The only option available was a smoking room but it wreaked of smoke. It would have been nice if they freshened the air. There was an air purifier but it kept getting turned off when I was out of the room.
by A verified traveler
Posted 9 May 2024
The main train station and bus station is 10-15 minute walk. Free transportation to that station via shuttle service. Always go early for the shuttle, it does fill up! Full grocery store at this station as well as a mall with anything you could need :-) The breakfast was delicious every day at our hotel and helped us start our day on a positive note. The front desk also was able to call a taxi a few times and our wait was less than 5 minutes.
Comment from Hotel Management
18 May 2024 by Mystays Shin-Urayasu Front Desk, Hotel Management
Thank you very much for staying at Mystays Shin-Urayasu!Thank you again for taking the time to give us your feedback.We are pleased to hear that you gave us a high evaluation of our accessibility and the nearby facilities.We will not waste any of your kind words and will continue to work on improving our services.We look forward to welcoming you again
by A verified traveler
Posted 24 Mar 2024
For quick stays, this was great. Rooms are quite small but affordable for travelers just looking for a place to rest. Breakfast was limited but also perfect for quick meals on the go.
Comment from Hotel Management
13 Apr 2024 by MyStays Shin-Urayasu Front Desk, Hotel Management
Mr/Ms Erika RosaThank you very much for using HOTEL MYSTAYS Shinurayasu. Thank you very much for your compliments regarding the breakfast of our hotel.All of our staff members are very relieved to hear that you enjoyed your stay with us.We look forward to seeing you again.MyStays Shin-Urayasu Front Desk
by A verified traveler
Posted 7 Mar 2024
Everything was wonderful and shuttles to Disney was a bonus thank you
Comment from Hotel Management
8 Mar 2024 by MyStays Shin-Urayasu, Hotel Management
Thank you for staying at MyStays Shin-Urayasu this time.We are also happy that you are happy.Please use MyStays Shin-Urayasu again when you come to Disney.Thank you.
by A verified traveler
Surprised this place has an 8 from user reviews
Posted 5 Feb 2024 on HotelsProbably one of the worst hotels I’ve stayed at.
Comment from Hotel Management
6 Feb 2024 by Mystays Shin-Urayasu, Front desk reception, Hotel Management
Dear recent guest,Thank you for writing to us about your recent stay. We apologize if your experience with us did not meet your expectations. We are always looking for ways to enhance our service at Mystays group, and we would be grateful if you could share your further experience with us directly.Again, we regret the inconvenience caused to you. We would love to host you again and make up for this experience.Best Regards,
by A verified traveler
Posted 11 Jan 2024
Comment from Hotel Management
27 Jan 2024 by マイステイズ新浦安 フロント, Hotel Management
この度はマイステイズ新浦安をご利用いただき誠にありがとうございます。またご多忙の中ご投稿をいただき重ねて御礼申し上げます。またお近くにお越しの際は当館をご指名いただければ幸いでございます。お客様のご来館をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 8 Dec 2023
by A verified traveler
Posted 28 Oct 2023
The hotel provides very convenient access to Tokyo Disney Resort at a reasonable price and the rooms are bigger and more comfortable compared with other business hotels in City Centres in Japan
Comment from Hotel Management
30 Oct 2023 by マイステイズ新浦安 フロント, Hotel Management
Thank you very much for staying at MyStays Shin-Urayasu. We would also like to thank you for taking your valuable time to provide us with your feedback. We are very humbled by the high reviews we received regarding your stay. We will not rest on our laurels and will continue to strive to improve our services every day. If you have the opportunity to come to the area, we hope that you will choose our hotel again. I look forward to meeting again. MyStays Shin-Urayasu Front
by A verified traveler
Posted 5 Oct 2023
A great place to stay when you would like to be near Disney Resort. The shuttle bus is very convenient. Very helpful staff, room was very clean, I would definitely recommend this hotel.
Comment from Hotel Management
6 Oct 2023 by MyStays Shin-Urayasu Front, Hotel Management
Thank you for staying at MyStays Shin-Urayasu. We would also like to thank you for taking the time to share your feedback with us. I'm happy to hear your feedback.We will work towards future improvements based on the opinions we received this time. We look forward to seeing you again. MyStays Shin-Urayasu Front
