Ratings based on 989 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Poor customer service
Comment from Hotel Management
27 May 2024 by Reservation Front, Hotel Management
この度は、三井ガーデンホテルプラナ東京ベイにご宿泊下さいまして、誠にありがとうございます。ご意見を承り、ありがとうございます。貴重なご意見として今後の検討課題とさせていただきたいと存じます。またのご来館をスタッフ一同、心よりお待ち致しております。三井ガーデンホテルプラナ東京ベイ 宿泊支配人
by A verified traveler
Posted 25 May 2024
Love it. Enjoy every minute of this place. The store lAwson is 24 hours, the view of the ocean, the park in front, and so on. I would definitely come back
Comment from Hotel Management
26 May 2024 by 三井ガーデンホテルプラナ東京ベイ くちこみ担当, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel PRANA Tokyo Bay.We would also like to thank you again for taking time out of your busy schedule to post your posts.We are very happy to hear that you were satisfied with your stay.Also, please use our hotel when you come to the vicinity.We look forward to seeing you again.Mitsui Garden Hotel PRANA Tokyo Bay Front Office Manager
by A verified traveler
Posted 15 Apr 2024
Not a lot of other dining options and shops near the hotel however their free shuttle to Tokyo Disneyland comes in every 15 minutes during the day which was great so you can go to the train station near Disneyland to go to other places.
Comment from Hotel Management
16 Apr 2024 by 三井ガーデンホテルプラナ東京ベイ くちこみ担当, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel Prana Tokyo Bay.We are also very happy to hear that you were able to spend your time comfortably.However, although it is true that there are no typical shops around our hotel, we believe that you will be able to spend a quiet time there.From now on, we will continue to put ourselves in the customer's shoes and provide information and services that will make your stay more comfortable.We look forward to your next visit with maps of the surrounding area and other information.We look forward to your continued patronage.Mitsui Garden Hotel Prana Tokyo BayFront office manager
by A verified traveler
Posted 14 Apr 2024
perfect for kids. Only thing is that there is limited public transport to get to other places.
Comment from Hotel Management
15 Apr 2024 by 三井ガーデンホテルプラナ東京ベイ くちこみ担当, Hotel Management
Thank you very much for visiting Mitsui Garden Hotel PRANA Tokyo Bay.Thank you again for taking the time to post.We apologize for any inconvenience caused by your move to other place.We will continue to aim to be a hotel that satisfies our customers, and all of our staff will try to provide service with a smile.We look forward to seeing you again.Mitsui Garden Hotel PRANA Tokyo BayFront Office Manager
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
6 Apr 2024 by 三井ガーデンホテルプラナ東京ベイ 宿泊支配人, Hotel Management
この度は、三井ガーデンホテルプラナ東京ベイにご宿泊下さいまして、誠にありがとうございます。ご意見を承り、ありがとうございます。またのご来館をスタッフ一同、心よりお待ち致しております。
by A verified traveler
Posted 26 Mar 2024
Great hotel with good links to the Disney resorts in Tokyo.
Comment from Hotel Management
30 Mar 2024 by 三井ガーデンホテルプラナ東京ベイ くちこみ担当, Hotel Management
Thank you for staying at Mitsui Garden Hotel PRANA Tokyo Bay . We are very happy to hear that you were satisfied during stay.We hope to welcome you back soon. Mitsui Garden Hotel PRANA Tokyo Bay Front Office Manager
by A verified traveler
Posted 18 Mar 2024
The shuttle options to and from Disneyland and DisneySea were reliable and convenient. The rooms were large with spacious beds for our family of four.
Comment from Hotel Management
19 Mar 2024 by 三井ガーデンホテルプラナ東京ベイ くちこみ担当, Hotel Management
この度は三井ガーデンホテルプラナ東京ベイにご宿泊いただきまして、誠にありがとうございました。また、お忙しい中ご投稿をお寄せくださり重ねて御礼申し上げます。お褒めの言葉をいただきまして誠にありがとうございました。お客様から満足いただけた様子をお伺いし、私共も大変うれしく存じます。これからも皆様にお選びいただけるホテルを目指し、日々研鑽して参ります。またのご来館をスタッフ一同、心よりお待ち申し上げております。三井ガーデンホテルプラナ東京ベイ 宿泊支配人
by A verified traveler
Posted 14 Feb 2024
Excellent location for Disney land and Disneysea.
We loved the free public baths a shuttle bus to theme parks. The airport bus left from the motel so that was also very convenient
Comment from Hotel Management
15 Feb 2024 by 三井ガーデンホテルプラナ東京ベイ くちこみ担当, Hotel Management
Thank you very much for staying at Mitsui Garden Hotel PRANA Tokyo Bay.We would also like to thank you for your valuable review.We are glad to hear that you were satisfied for shuttle bus service to theme parks and hotel facilities and amenities.If you have the opportunity to travel in this area, please choose again our hotel.We are looking forward to your next visit.Mitsui Garden Hotel PRANA Tokyo BayFront Office Manager
by A verified traveler
Posted 11 Feb 2024
The room space too large, and staff very professional and nice. response quickly. The Disney bus very convenient and comfortable. every 20 mins to Disneyland and sea. The breakfast very good, many kinds and the menu change every day . I recommend this hotel. Also, I will be stay again.
Comment from Hotel Management
11 Feb 2024 by 三井ガーデンホテルプラナ東京ベイ くちこみ担当, Hotel Management
Thank you very much for visiting Mitsui Garden Hotel Prana Tokyo Bay.Thank you again for taking the time to post.Thank you very much for your compliments on our facilities and restaurant. If you leave satisfied, we will be satisfied.We will continue to aim to be a hotel that satisfies our customers, and all of our staff will try to provide service with a smile. Thank you for your continued patronage. We look forward to seeing you again.Mitsui Garden Hotel Prana Tokyo BayFront office Manager
by A verified traveler from Ewa Beach
Posted 8 Feb 2024
Comment from Hotel Management
23 Mar 2024 by 三井ガーデンホテルプラナ東京ベイ 宿泊支配人, Hotel Management
この度は三井ガーデンホテルプラナ東京ベイにご宿泊いただきまして、誠にありがとうございました。また、お忙しい中ご投稿をお寄せくださり重ねて御礼申し上げます。
