Ratings based on 971 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Mar 2024
Fine Hotel!
by A verified traveler
Posted 13 Mar 2024
A beautiful hotel, which is a sea of tranquility and a throwback to an era of quiet, dignified service and luxury. I loved everything about this hotel – the beautiful lobby, the fine dining in several restaurants, the upscale stores, the wonderfully appointed rooms with luxury amenities and even pajamas and a vanity stool
by A verified traveler
Posted 5 Mar 2024
The staff were very helpful with all requests and needs.
by A verified traveler
Posted 4 Mar 2024
by A verified traveler
Posted 1 Mar 2024
First class
by A verified traveler
Posted 23 Feb 2024
by A verified traveler
Posted 9 Feb 2024
Excellent staff. Very professional and courteous!
by A verified traveler
Posted 8 Feb 2024
The staff at the hotel was very nice and kind.
by A verified traveler from OXFORD
Posted 5 Feb 2024
This is one of the finest five star hotels I have ever stayed at. The service, the food, the room amenities the cleanliness everything was absolutely top-notch. It was a privilege to stay at this fine Tokyo hotel.
by A verified traveler
Posted 16 Jan 2024
Excellent location. Staff very helpful. Accommodations superior!!!