Ratings based on 12 Verified Reviews
4.1 Room cleanliness
3.5 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
The hotel was in a quiet area and just a short walk from a train station. The property is clean and new. It’s great value for the price and easy contactless check-in process. The only downside is that the property doesn’t have an elevator and it was a bit difficult to carry our luggage by climbing the stairs to the third floor.
Comment from Hotel Management
8 Apr 2024 by IKIDANE Residential Hotel sumida kyoujima , Hotel Management
Thank you for choosing our property, and for taking the time to write such a wonderful review! We are thrilled to hear that you enjoyed your stay with us
by A verified traveler
Posted 4 Oct 2023
It was a decent room, property management did their best with communication but some things were lost in translation. A little learning curve with using things like a/c and shower but ultimately figured out. Room was cozy, not super clean but served its purpose as a place to sleep in a decent neighborhood. Convenient access to train station, convenience stores, food was a plus. Not the most happening area but again, access to train station helpful.
Comment from Hotel Management
24 Oct 2023 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
Thank you for taking the time to leave your review. We appreciate your feedback, and we're sorry to hear that there were some aspects of your stay that didn't meet your expectations. It's evident that there were certain communication issues with the property management team, and we acknowledge the importance of addressing this.We're glad to hear that, despite a learning curve with the air conditioning and shower, you were able to figure things out. Your feedback regarding the cleanliness of the room is duly noted, and we will consider this as an area for improvement in the future.It's great to hear that the room provided a cozy environment and that the surrounding neighborhood met your expectations. Convenient access to the train station, nearby convenience stores, and food options added value to your stay, and we're pleased to have contributed to your comfort in this regard.While we understand that the area might not be the liveliest, the convenient access to the train station is a key factor for many guests. We will continue to identify areas for improvement to better serve your future stays.We appreciate your valuable feedback, and we look forward to welcoming you again. If you have any questions or specific requests, please don't hesitate to let us know.
by A verified traveler
Posted 19 Sep 2023
Comment from Hotel Management
21 Sep 2023 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
Thank you for the review! We hope you could enjoy your stay!
by A verified traveler
Posted 11 Jul 2023
by A verified traveler
Posted 21 May 2023
Great location, very close to Oshiage Station, property was exacrly as pictured, and perfect for our family of three. Thank you!!
Comment from Hotel Management
22 May 2023 by sumida kyojima, Hotel Management
Thank you for your stay and great review!We look forward to your next visit!Thank you
by A verified traveler
Posted 29 Jul 2022 on Hotels
Comment from Hotel Management
4 Aug 2022 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
この度は当ホテルをご利用いただきありがとうございます。大変良い評価レビューをありがとうございました。また、またのご利用お待ちしております。
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
15 Jan 2024 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
この度は当施設をご利用いただきありがとうございます。今後もより良いサービスを提供できるよう、スタッフ一同努めて参りますので、またのご利用をお待ちしております。ありがとうございました。
by A verified traveler
Posted 26 Dec 2023
なし
Comment from Hotel Management
26 Dec 2023 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
Thank you for your stay and review!We look forward to your next visit!!
by A verified traveler
Posted 6 Nov 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
Thank you for your stay and great review!We look forward to your next visit!!
by A verified traveler
Posted 15 Feb 2023
住宅地なので静かで良かったです。
最寄り駅までも遠くなかったので満足です
Comment from Hotel Management
13 Apr 2023 by IKIDANE Residential Hotel Sumida Kyojima, Hotel Management
この度は、当ホテルをご利用いただきありがとうございます。静かな住宅地に位置し、お客様に快適なご滞在を提供できたことを大変嬉しく思います。また、最寄り駅までのアクセスについてもご満足いただけたようで、こちらも光栄に思います。今後もお客様に快適な滞在を提供できるよう、スタッフ一同努めてまいりますので、またのご利用を心よりお待ちしております。
