Ratings based on 377 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Jun 2024
On the quiet side of JR East Ueno station but very easy to go places because many stations for different lines are near by.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Excellent place to stay for a short trip. The rooms were very comfortable and clean. The breakfast was perfect for the morning. The staff was exceptional! There were always staff members nearby, ready to make sure everything was perfect.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Excellent location and very environmentally friendly
5 out of 5
by A verified traveler

Posted 12 May 2024
Easy access from Ueno and Narita. Very friendly staff, easy check in, comfortable room. The area is full of restaurants and things to see.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 May 2024
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Everything was fine. Staff was nice. One bad thing is the room wasn't soundproof.
5 out of 5
by A verified traveler from Mason

Posted 26 Apr 2024
We will come back to this hotel after our 7 days trip to Kyoto. Love it specially for the nearby dining street : open 24 hour long.
5 out of 5
by A verified traveler from New York

This traveler left a rating score only Posted 25 Apr 2024
4 out of 5
by A verified traveler

Posted 4 Apr 2024
very nice hotel for traveller
5 out of 5
by A verified traveler

Posted 27 Mar 2024
Good location professional staff