Ratings based on 976 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Good location.
by A verified traveler
Posted 25 May 2024
The staff was very helpful and friendly. The hotel was very clean.
by A verified traveler
Posted 20 May 2024
Nice location and staff were excellent
by A verified traveler
Posted 8 May 2024
Great location quiet but close to shopping and restaurants
by A verified traveler
Posted 8 May 2024
by A verified traveler
Posted 3 May 2024
Better English speaking staff would help
by A verified traveler
Posted 22 Apr 2024
Overall it's a nice Property in a good location.
Be awake that check in time at this hotel is 4 pm and check out time is 11 am and this is strictly enforced by this hotel to the minute.
The female reception staff were friendly enough but male staff not.
I have to mention that the floor of the room was extremely super dirty my slippers were black and sticky.Looks like the floors are just vacuumed but never washed or wiped with water!!
Besides that everything else was okay.Its what to be expected of a 3 stars hotel.
Another thing to mention is that the hotel restaurant is super expensive.I also enjoy having meals at the hotels I stay at but it was just unfortunately unaffordable here.
Breakfast$40
Dinner well over $100
I'm not sure I would stay here in future there are many other hotels to look at!
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you for your many valuable ideas. We were able to hear your valuable opinions. We look forward to serving you again soon.
by A verified traveler
Posted 18 Apr 2024
My room was a bit tired and pokey
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you for your many valuable ideas. We were able to hear your valuable opinions. We look forward to serving you again soon.
by A verified traveler
Posted 15 Apr 2024
Location
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you very much for your stay in hotel Monterey. We are looking forward to welcoming you again.
by A verified traveler
Posted 15 Apr 2024
Great location
Comment from Hotel Management
29 Apr 2024 by kyu, Hotel Management
Thank you very much for your stay in hotel Monterey. We are looking forward to welcoming you again.