Ratings based on 770 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Apr 2024
The staff were very friendly and helpful with check-in and check-out. We had a great experience staying here and we highly recommend for anyone. This was our first hotel in japan and it was above our expectations.
4 out of 5
by A verified traveler

Posted 4 Apr 2024
Very convenient location. Room is clean and comfortable. Staff is helpful and friendly. Room is a little small. The step at bathroom door is making me nervous.
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Everything was wonderful! Everyone was so nice and made the stay super enjoyable. The hotel is conveniently located near Tamachi station making it easy to get around the town as well as next to some amazing food places.
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Close to mass transit, food places everywhere and very safe and quiet. It does get busy in the morning and evening rush because it's all office buildings in the surrounding area, but it's peaceful all other times. And there's a walkable riverfront. Rooms are dated, but it serves it's purpose well. Highly recommend this hotel, will definitely book again.
3 out of 5
by A verified traveler

Posted 17 Mar 2024
Great location not the best hotel to stay in
5 out of 5
by A verified traveler from palos verdes peninsula

Posted 2 Mar 2024
Easy access to the station
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2024
3 out of 5
by A verified traveler from Singapore

This traveler left a rating score only Posted 26 Dec 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2023
2 out of 5
by A verified traveler

Room service unsatisfactory

Posted 3 Dec 2023 on Hotels
We had a room with twin bed at room # 401 on Nov 17-30, 2023. One duvet was very old and very thin (70-80% down missing). Requested to exchange for a descent one but refused by the manager on duty. Reason was : fixed allocation for each room and no newer duvet available for exchange anyways. I was very upset and disappointed with this hotel and will never book with them in future.