Ratings based on 366 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Room was REALLY small, luggage had to be stacked everywhere. other than that, very cool roof view of the skytree tower and walkable to all of akasusa.
Comment from Hotel Management
10 Jun 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
Thank you for sharing your comments on your stay with us. We are sorry that our rooms was not wide enough for you to unfold the suitcases. Howeve, hope to see you at Henn na Hotel Tokyo Asakusa-Tawaramachi on your next visit to Tokyo.
by A verified traveler from Edmonton
Posted 9 Jun 2024
Check in and check out was very easy
Comment from Hotel Management
9 Jun 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
We are delighted that we could accommodate your wish regarding.Thank you again for sharing your comments on your stay with us and we hope you will return to Henn na Hotel Tokyo Asakusa-Tawaramachi on your next visit to Tokyo.
by A verified traveler
Posted 31 May 2024
Very clean hotel room. Fresh towels and sheets every day. Bed was hard and not a comfortable pillow. AC did not stay on cool all night. Family Mart and train station nearby.
Comment from Hotel Management
1 Jun 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
Thank you very much for choosing Henna Hotel Tokyo Asakusa Tawaramachi.We would also like to thank you again for your compliments regarding our hotel's cleanliness and location.However, we apologize for any inconvenience caused by the bedding and facilities in your room.We will continue to strive to be your hotel of choice.We look forward to welcoming you again.
by A verified traveler from Starkville
Posted 27 May 2024
It was clean and at a good location. Breakfast was good with Indian, Japanese and western food.
Comment from Hotel Management
27 May 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
Thank you for staying at the Henn na Hotel Tokyo Asakusa-Tawaramachi. We appreciate that you took the time to input your valuable feedback.We are very happy to hear that you enjoyed your stay at our hotel and the food in our restaurant.Thank you again for sharing your comments and we are looking forward to welcoming you back to our hotel if your travel to Tokyo.
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
26 May 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
Thank you very much for staying at Henna Hotel Tokyo Asakusa Tawaramachi.We hope you will visit us again when you come to Asakusa.We look forward to welcoming you again.Henn na Hotel Tokyo Asakusa-Tawaramachi
by A verified traveler
Posted 17 May 2024
First time English speaking travelers in Japan and we couldn’t have been more happ with the spot we picked for our first hotel. Henn-Na Hotel was close to Tawaramachi station which gave us easy access to multiple JR lines effectively allowing easy access to the whole of Tokyo! Recommended for anyone wishing to stay in central Tokyo and explore the Tokyo area.
Comment from Hotel Management
17 May 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
Thank you for staying at the Henn na Hotel Tokyo Asakusa-Tawaramachi. We appreciate that you took the time to input your valuable feedback. We are so pleased that we met your expectations from the moment you checked in. As you mentioned our hotel has good access to tourist attractions. Our team is looking forward to welcoming you back again and it would be a great pleasure for us.
by A verified traveler
Posted 15 May 2024
Hotel was great for location in Asakusa and easy to get to/from to see temple areas. Check in process was easy other than baggage drop off being full when we arrived. Facilities were great and room was clean and perfect for what we needed. Would recommend and stay again. Special shout-out to the very helpful check-in lizard.
Comment from Hotel Management
16 May 2024 by Henn na Hotel Asakusa-Tawaramachi, Hotel Management
We are happy to know that all your needs are met during your stay.We are delighted to know that you enjoyed very much the time spend with us and that you also felt comfortable in your stay.Thank you again for sharing your comments and we are looking forward to welcoming you back to our hotel if your travel to Tokyo.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
14 May 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
Thank you very much for choosing Henna Hotel Tokyo Asakusa Tawaramachi.We would like to thank you again for your kind evaluation.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 9 May 2024
Room cleanliness was subpar
Comment from Hotel Management
9 May 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
Thank you very much for choosing Henn na Hotel Tokyo Asakusa-Tawaramachi, and for taking the time to give us your valuable comments.We would like to apologize for any inconvenience that you experienced during your time with us.According your valuable comment about our hotel's cleanliness, we will bring these issues to our team and do our best to improve our room cleanliness.Ｗe are looking forward to welcoming you back to our hotel if your travel to Tokyo.
by A verified traveler
Posted 8 May 2024
Henn na Hotel Asakusa was a great place to stay. I ended booking it again when I returned to Tokyo. The check in process is very straight forward. You type in your booking information, scan your passport and choose how many keys you need for the room. There were free baggage lockers to use when we arrived. Which was great as we arrived at 8am but check in wasn’t until 3pm. It also worked the other way where we checked out at 11am stored baggage as our flight wasn’t until the late evening. Its elevator is shared with the convenience store on the first floor so you were never without food, drinks, and necessities. The hotel was also less than 5 minutes from the subway so you could get to most parts of Tokyo in 15-20 minutes. Asakusa itself had a plethora of things to do within a 15 minute walk. I can’t speak for the bar or restaurant on site as we never went, but I will stay in Henn Na Asakusa every time in future visits.
Comment from Hotel Management
8 May 2024 by Henn na Hotel Tokyo Asakusa-Tawaramachi, Hotel Management
Thank you very much for choosing Henn na Hotel Tokyo Asakusa-Tawaramachi, and for taking the time to give us your valuable comments.We are very happy to hear that you enjoyed sightseeing in Asakusa and your stay at the hotel.We hope you will use our hotel again when you come to Tokyo.We all look forward to seeing you again.
