Ratings based on 971 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
Safe, quiet, close to train station. Room is clean and of reasonable size.
by A verified traveler
Posted 29 Mar 2024
The stay was nice, but overstimulating if you want to relax. There are many properties connected, and it’s a bit confusing. The staff members are fine, but I would not consider them friendly. It is a good spot if you’re on business but maybe not for vacation.
by A verified traveler
Posted 28 Mar 2024
A nice place with friendly staff
by A verified traveler
Posted 28 Mar 2024
Loved it
by A verified traveler
Posted 25 Mar 2024
by A verified traveler
Posted 24 Mar 2024
Convenient location. Good size room
by A verified traveler
Posted 24 Mar 2024
The Japanese Garden makes for a lovely evening stroll.
by A verified traveler
Posted 23 Mar 2024
The staff were good and the property was clean but it is DATED. For spending almost 600 USD and booking a suite, we would have expected more. The restaurants on-site close early so if you want to get food, check in at 1500. Not the greatest overall.
by A verified traveler
Posted 22 Mar 2024
The Grand Prince Takanawa was a great pick for a first time visit to Tokyo. The hotel itself is great, and the area around it is fairly residential, but offers some amazing restaurants like Danta. A five minute walk to Shinagawa station means you have access to the entire city, and if you’re feeling adventurous are only an hour long walk to Shibuya, Harajuku and Tokyo proper.
by A verified traveler
Posted 21 Mar 2024
The staff was excellent and super helpful from day one. Even if you need to get a taxi, the ladies were there to even run to wave for taxi to see them. Will stay there again, clean and odorless.