Ratings based on 177 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
AMAZING property, centrally located in the financial district. I take one solo trip yearly, and stay at FourSeasons. Otemachi did not dissapoint! The two hour massage was amaIng. George and Tsatsu at concierge are amazing! VIRTU is a vibe! Keith and his team were amazing. The pizza in the hotel is to die for! I will see you soon, FourSeasons Otemachi! The blackout curtains, comfy bed and heated toilets are amazing! The bath is cozy! Definitely a dream property in a magical city!
Comment from Hotel Management
21 May 2024 by Andrew Debrito, General Manager, Hotel Management
Dear ashli,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
13 May 2024 by Andrew Debrito, General Manager, Hotel Management
Dear Jonathan,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
by A verified traveler
Posted 11 May 2024
Very beautiful hotel. Beds were the most comfortable, felt like I was in a cloud. Food was amazing.
Comment from Hotel Management
13 May 2024 by Andrew Debrito, General Manager, Hotel Management
Dear Andrew,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
by A verified traveler
Posted 19 Apr 2024
Easily in my top-3 list for hotel experience in Japan. Highly recommended.
Comment from Hotel Management
19 Apr 2024 by Andrew Debrito, General Manager, Hotel Management
Dear Alex,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
by A verified traveler
Posted 30 Mar 2024
Great property, with a fantastic location and service
Comment from Hotel Management
1 Apr 2024 by Andrew Debrito, General Manager, Hotel Management
Dear Ashwinkumar,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
by A verified traveler from El Paso
Posted 23 Mar 2024
Amazing!! Beautiful hotel with excellent service. The staff make every moment enjoyable offering the most personalized experience. Will go back to this hotel anytime I travel to Tokyo. Excellent in every way!!!
Comment from Hotel Management
26 Mar 2024 by Fanny Guibouret, General Manager, Hotel Management
Thank you very much for being our recent guests in Kyoto and for taking the time to share your kind review.I am thrilled to hear that your experience with us was amazing in every way and that you consider us the best hotel in Kyoto. Your warm words mean the world to us, and we're truly grateful for your support.We strive to provide our guests with exceptional service and unforgettable experiences, and we're delighted that we could make your stay with us so memorable.The entire team will look forward to welcoming you back to Kyoto for another magical experience.Arigato gozaimasu.
by A verified traveler
Posted 14 Mar 2024
Outstanding hotel
Comment from Hotel Management
18 Mar 2024 by Andrew Debrito, General Manager, Hotel Management
Dear scott,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
by A verified traveler
Posted 17 Feb 2024 on Orbitz
Comment from Hotel Management
20 Feb 2024 by Andrew Debrito, General Manager, Hotel Management
Dear Hsiang Yen,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
by A verified traveler
Five star four seasons
Posted 14 Feb 2024 on HotelsEverything you would expect from a Four Seasons property. A compact hotel but has everything you could possibly need. Without exception the staff were exceptional and couldn’t have been friendlier or more accommodating. We booked a twin double room and the double beds were barely big enough for a couple but just about bearable. The food was great. Spa and wellness area lovely and location for visiting Tokyo was great.
Comment from Hotel Management
15 Feb 2024 by Andrew Debrito, General Manager, Hotel Management
Dear Glenn,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
by A verified traveler
Posted 8 Feb 2024
Comment from Hotel Management
12 Feb 2024 by Andrew Debrito, General Manager, Hotel Management
Dear Noof,Thank you very much for staying with us. We appreciate your feedback and we hope to welcome you back in the near future. Andrew Debrito Regional Vice President & General Manager Four Seasons Hotel Tokyo at Otemachi
