Ratings based on 442 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2023
Comment from Hotel Management
31 Mar 2023 by Courtyard Ginza, Hotel Management
コートヤード・マリオット銀座東武ホテルをご利用いただきありがとうございました。またのご来館をスタッフ一同お待ち申し上げております。
by A verified traveler
Posted 12 Mar 2023
Rooms were very out-dated. Need renovation. Everything seems to be back in the 80s and room and corridor smells funny
Comment from Hotel Management
13 Mar 2023 by Courtyard Marriott Tokyo Ginza, Hotel Management
Thank you for choosing our hotel.We are sorry that we could not meet your expectations for your stay.Our hotel will be undergoing renovation work starting May 9.We have not yet decided when we will reopen for business, but we hope that you will come back to our hotel when we re-open. We look forward to welcoing you again.Best regards,
by A verified traveler from WINNIPEG
Posted 11 Feb 2023
Great location, and good service!
Comment from Hotel Management
13 Mar 2023 by Courtyard Marriott Toyo Ginza, Hotel Management
Thank you for staying our hotel at this time.We look forwward to welcoming you again.Best regards,
by A verified traveler
Posted 19 Jul 2022
The people were very friendly and I am satisfied with the food. Location is quite good for me. The bathroom sink was very low. But I will stay there again.
by A verified traveler
Posted 26 Jul 2020 on Hotels
Comment from Hotel Management
31 Jul 2020 by コートヤード・マリオット銀座東武ホテル, Hotel Management
この度は当ホテルをご利用いただきありがとうございました。今後ともコートヤード・マリオット銀座東武ホテルをご愛顧賜りますようよろしくお願い申しげます。
by A verified traveler
Posted 18 Mar 2020 on Hotels
Comment from Hotel Management
19 Mar 2020 by Courtyard Marriott Tokyo Ginza Hotel, Hotel Management
Thank you for staying with us.
We are very happy that you were satisfied with that.
We appreciate for your feedback.
We look forward to welcoming you again.
by A verified traveler
Posted 16 Feb 2020 on Hotels
Comment from Hotel Management
19 Dec 2023 by Courtyard Ginza, Hotel Management
Thank you for staying at Courtyard Marriott Tokyo Ginza Hotel. We look forward welcoming you again.
by A verified traveler
Posted 30 Jan 2020
I loved everything about the hotel except, the window view was back of the hotel and the only thing I can see was the back of the tall building. I felt like I was in Manhattan.
Comment from Hotel Management
31 Jan 2020 by Courtyard Marriott Tokyo Ginza Hotel., Hotel Management
Thank you for staying at Courtyard Marriott Tokyo Ginza Hotel. We are terribly sorry that we could not offer nice view room for you,because of there are many higher buildings and constructions around our hotel.
We look forward to welcoming you again.
Best regards,
by A verified traveler
Posted 27 Dec 2019 on Hotels
Comment from Hotel Management
30 Dec 2019 by Courtyard Marriott Tokyo Ginza Hotel, Hotel Management
Dear Joseph san,
Thank you for staying at Courtyard Marriott Tokyo Ginza Hotel.
We look forward to seeing you again.
Best regards,
Aki Takashima
Room Reservation
by A verified traveler
Posted 26 Dec 2019 on Hotels
The hotel itself was nice but because of the constructions that is going on next door caused a bit of noisy situation
Comment from Hotel Management
27 Dec 2019 by Courtyard Marriott Tokyo Ginza Hotel, Hotel Management
Thank you for staying with us.
We are sorry for the inconvenience.
Because our new hotel will open next summer.
We will do our best for your satisfaction in the future.
Also we appreciate for your feedback.
