Ratings based on 1,670 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted 07 29, 15
I stayed in a scenic king the first 5 nights and everything was great. I moved to a single room and Do not recommend at all. The wifi connection in the singles works very little to none at all so if you have the money, get a bigger room. The view is nice I guess from the higher rooms, but the main reason why I gave the hotel a good score is because of the good location. The breakfast is a-ok. Some staff have trouble with comprehension so you have to be patient with them,. TLDR; a nice clean hotel, get a higher room if you can. close to JR station, easy to get to a lot of places.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a great location

Posted 07 28, 15
The hotel located in the action of Shinjuku area. But, it's quiet. The Shinjuku station, lots of restaurants and department stores are nearby. The hotel room is more spacious than we expected a Tokyo hotel room would be. Our room is on the 32nd floor. The view is spectacular. we enjoyed our stay in this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pearl City HI

Nice views, good breakfast and combines

Posted 06 25, 15
I started 2days. Second day I went out. After we came back, our room was not clean up yet. When we were at the room, staff came for cleaning. But my mom got sleeping, we couldn't let be in her.
5 out of 5
Recommended
for Everyone
by A verified traveler from long island, ny

Conveniently located and efficiently run.` `

Posted 06 20, 15
Pros: Very helpful staff.
The hotel is within a short walk of the Shinkiju Railroad Station, a major hub of rail and subway transportation. It also is conveniently located near major shopping venues.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great hotel!

Posted 06 19, 15
Pros: Location, cleanliness
Cons: I had the concierge make a reservation for us at a local restaurant, and when we got to the restaurant they did not have the reservation. :(
Location: Shinjuku has EVERYTHING. Wonderful area.
Wasn't sure about staying in Shinjuku, but this hotel being on the South side of the station is much more quiet than the north side of the station. The location is phenomenal, with restaurants, nightlife and shopping nearby. But it seems removed from the craziness of Shinjuku. Clean hotel, nice facilities, good wifi. All in all, I was very happy with it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted 06 17, 15
Pros: Location great, comfortable rooms, friendly Staff
This hotel is in a perfect location right near the JR Station. Yes this hotel does not offer room service and you have to take your bags to and from your room but if you read about the hotel you should be aware of this anyhow before you book and there is an onsite shop and plenty of places to eat around. This is a great hotel the staff are very friendly and helpful would definitely recommend. Nice bar in the hotel with amazing views either side from the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel close to many amenities.

Posted 06 15, 15
Pros: The décor is clean and simple and the ambience is bustling and laid back at the same time.
Location: Within walking distance are:Shinjuku Station, two large shopping complex, Takashimaya and Lumine and many small eating houses.
Staff very friendly and always ready to offer assistance.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location

Posted 06 10, 15
Pros: Value for money
Location: In the heart of shinjuku, so close to everything by foot!
Easy to get to everything, great staff and clean rooms. Would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Anacortes, WA

Top choice in Shinjuku area

Posted 06 9, 15
Pros: It left us with great memories - cannot think of anything which would have improved the experience
Cons: I think they have got it right!
Location: Very close to Shinjuku station, on express line from Narita. Also Narita bus stops at hotel. Very good shops and restaurants nearby.
Short walk along pedestrian mall to Shinjuku station, which apart from its multiple train connections, has an excellent choice of shops and restaurants in close proximity. Hotel begins at the 20th floor which means all rooms have excellent views. Lobby area, which includes a bar, is very pleasant without being grandiose. Small convenience store on lobby level supplies economical snacks and sandwiches. Excellent buffet breakfast in spacious restaurant with great views. Hotel has a number of individual restaurant options which are nice if you don't really want to go out any more. Would thoroughly recommend - not cheap but excellent value.
5 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

great place to lay your head

Posted 06 8, 15
Pros: super easy to get to, handy location clean and tidy
Cons: change the breakfast stayed there for 4 nights and more or less had the same old thing
Location: alsorts, massive 12floor mall right across the way
had a corner room on the 30th floor great place to stay on our last night we stayed up for hours just looking out our window