Ratings based on 591 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to the action in Shinjuku

Posted 07 29, 14
We stayed here for 3 nights in July 2014. Very close to Shinjuku station, about 5 minutes walk on the Southern Terrace. Our rooms were on the 35th floor with fabulous views of Tokyo. Rooms were very comfortable and well equipped. Modern facilities. We did not eat in hotel, preferring near by restaurants. There is a Starbucks, Crispy Creme Doughnuts and artisan bakerie on the southern terrace. Great night life. We booked the airport bus through Expedia to return to Narita, and this picked us up from the hotel. Definitely would recommend this hotel for comfort and position.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great hotel in a fantastic location

Posted 07 28, 14
Pros: Central location, great views, helpful staff, nice comfortable rooms.
Cons: They are very strict on the 2pm check-in - luggage is easily stored - I offered to pay extra for early check-in but they are inflexible in this regard
My family of 2 adults, 3 girls, stayed for three nights in adjoining rooms at Century Southern Tower on our way home to Australia from the UK. The hotel is in a fantastic central location, very near Shinjuku Station, and the various local shopping centres. Reception is on Level 20, and all rooms are above that, so the views over Tokyo are amazing. Hotel staff are helpful and friendly. The rooms were a good size. There is a vast array of toiletries that are changed each day with large pump bottles of shampoo/conditioner/body wash and a specially heater mirror. The furniture and fittings were all modern and in good condition. We had a lovely stay and would definitely come back to this hotel if we are lucky enough to visit Tokyo again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Highly Recommend

Posted 07 20, 14
The hotel is centrally located near Shinjuku station, shopping malls and restaurants and caf├ęs. We will definitely stay there again when visiting Tokyo in future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional hotel in an ideal location

Posted 07 17, 14
We were very impressed with our recent stay. The location is right next to the Shinjuku station and a short walk from restaurants, shops and exciting laneways. The view from the rooms is amazing - We thoroughly enjoyed seeing the Tokyo skyline whenever in our room. The room was clean and the service exceptional. I highly recommend this hotel!
5 out of 5
Recommended
for Families
by A verified traveler from Brisbane, Australia

Great experience

Posted 07 14, 14
Pros: Location, room size, view
Cons: Provide cots for older babies
Location: Close to Tokyu Hands, Takashimaya, Govt Building (for best view), Italian restaurant downstairs, Dean & Deluca and Mr Waffle near the station - mmm!
This hotel is in an excellent location, a very short walk to Shinjuku shopping and to the station, which will take you to most major tourist destinations. I think it would be hard to find a better location in Shinjuku. The view from the rooms and lobby is fantastic. There are restaurants in the same building and a small convenience store attached to the hotel. The huge Tokyu Hands store right across from the hotel is a good place to buy presents. This hotel was not as warm and personal as the other we stayed at (Shibuya Granbell) but staff were very professional and I couldn't fault it. Rooms and beds were large for Tokyo. Bathroom vanity also a good size. Unfortunately, cots are only for children under 1 - it would be good if they could update their cots for 1-2yr olds. Overall, this hotel was great value for money and I was very impressed with it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Excellent location

Posted 07 13, 14
Pros: Location Comfort Views
Cons: Very little tourist information. Hotel staff speak some English and answered everything when asked but would be good to have a concierge or similar.
Location: Unbeatable location. Opposite Takashimaya Dept store and 10 mins walk to Isetan store for excellent shopping. Very close to Shinjuku station.
Perfect base for sightseeing and shopping. Lots of affordable food options within a few minutes walk and station nearby. Well served by Lobby shop for incidentals (note, there is no room service). Great views from rooms we had and comfortable accommodation. Reasonable size rooms for two people. Hotel staff speak English and were very happy to provide umbrellas which proved very handy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Amazing hotel and great price

Posted 07 11, 14
Pros: The size of the bedroom, cleanliness of the rooms, and proximity to public transport.
Cons: Nothing. We loved the stay and will stay again.
The room was spacious and clean. Our view from the 30th floor was fantastic and the staff were pleasant as well. This was one of the best foreign hotels I have ever stayed at. Oh, and the proximity to the Shinjuku station was a huge bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Convenient and comfortable

Posted 07 9, 14
We enjoyed our 7 day stay here. I can't think of anything negative really..except they don't provide body cream as one of the bathroom amenities but we just bought some at a local drugstore. The staff at this hotel were impeccable. Always willing to help!
5 out of 5
Recommended
for Everyone
by A verified traveler from San francisco

Nice hotel with convenient location

Posted 07 8, 14
My family stayed at the hotel for 5 nights. The hotel is conveniently located and within walking distance to all the major shopping centers and train statetions. The hotel staffs are polite and helpful. Nothing to complain and will stay there again if I go to Tokyo in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceptional hotel!

Posted 07 6, 14
We stayed 4 nights on the 33rd floor and we loved every minute of it. Fabulous hotel, fabulous view, fabulous location. 5 stars!