Ratings based on 971 Verified Reviews

4.1 out of 5
100% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 4 Jun 2024
Great location, small rooms
3 out of 5
by A verified traveler

Posted 2 Jun 2024
I don’t like that I have to walk across the street to get ice & use the microwave & water is only given once. Our phone in the room doesn’t work, unable to call front desk when we needed something or have questions had to go across the street again. Not accessible by Limousine bus. Staff are friendly & accommodating. Good location.
4 out of 5
by A verified traveler

Posted 30 May 2024
The rooms are quite small compared to western standards, but it is in a densely populated area, so I understand. Location is great!
Comment from Hotel Management
1 Jun 2024 by Adhi., Hotel Management
Dear Guest.Thank you so much for your recent stay with us.And thank you so much for your review and we hope to serve you again soon in near future.Centurion Hotel Grand Akasaka.SincerelyFront: ADHI.S
5 out of 5
by A verified traveler

Posted 29 May 2024
Comment from Hotel Management
1 Jun 2024 by Front Adhi., Hotel Management
Dear Guest Thank you so much for your recent stay with us.We hope to serve you again in near future.Sincerely.ADHI.
5 out of 5
by A verified traveler

Posted 29 May 2024
This place is convenient and close to many choices of restaurants
Comment from Hotel Management
1 Jun 2024 by Adhi., Hotel Management
Dear Guest.Thank you so much for your recent stay with us.And thank you so much for your review and we hope to serve you again soon in near future.Centurion Hotel Grand Akasaka.Sincerely Front: ADHI.S
5 out of 5
by A verified traveler

Posted 27 May 2024
I really enjoyed my stay at this hotel. The main source of enjoyment was the staff. They were kind, thoughtful, helpful, and always in a good mood. They went out of their way to suggest enjoyable things for us to do and provide us with detailed instructions on how to get to each attraction. We will definitely stay at this hotel again when we are next in Tokyo.
Comment from Hotel Management
1 Jun 2024 by Adhi., Hotel Management
Dear Guest.Thank you so much for your recent stay with us.And thank you so much for sharing your feedback about our services.We are glad to hear that our front staffs performance exceeded your expectation.We are looking forward to welcoming you on your next stay with us with best services. Centurion Hotel Grand Akasaka.SincerelyFront: ADHI
5 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
1 Jun 2024 by Front Adhi., Hotel Management
Dear Guest Thank you so much for your recent stay with us.We hope to serve you again in near future.Sincerely.ADHI.
5 out of 5
by A verified traveler

Posted 26 May 2024
Comment from Hotel Management
1 Jun 2024 by Front Adhi., Hotel Management
Dear Guest Thank you so much for your recent stay with us.We hope to serve you again in near future.Sincerely.ADHI.
5 out of 5
by A verified traveler

Posted 20 May 2024
The staffs are kind and accommodating, location was superb lots of convenient stores and restaurants around the area, close to Shibuya crossing, Shinjuku and Ginza, I highly recommend this hotel.
Comment from Hotel Management
24 May 2024 by Adhi, Hotel Management
Dear Guest.Thank you so much for your recent stay with us.And thank you so much for sharing your feedback about our services and about our location.We are glad to hear that our front staffs performance exceeded your expectation.We are looking forward to welcoming you on your next stay with us with best services. Sincerely.Front: ADHI.S
4 out of 5
by A verified traveler

Posted 18 May 2024
As expected the room was small for 3 members. However the location is very closed to train station with lots of foods in the neighborhood. I like it since its quite compare to other areas in tokyo.
Comment from Hotel Management
24 May 2024 by Adhi, Hotel Management
Dear Guest.Thank you so much for your recent stay with us.And thank you for your review and we hope to serve you again soon in near future and of course try with bigger Suit room, Delux Twin room which is more spacious and highly recommended. Centurion Hotel Grand Akasaka.Sincerely Adhi.