Ratings based on 986 Verified Reviews

4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 27 May 2024
The rooms aren’t comfortable like the price of the hotel, bathroom very small, not table in the room. I think is over price
Comment from Hotel Management
28 May 2024 by Bespoke Hotel Shinjuku Reception, Hotel Management
Thank you for staying with us.We are sorry to hear that your stay with us did not meet your expectations.We will try to improve our service and also consider as a reference to be a better hotel in the future.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
5 out of 5
by A verified traveler

Posted 25 May 2024
Very kind and professional staff. Constantly providing whatever is needed and great vibe to the hotel.
5 out of 5
by A verified traveler

Posted 24 May 2024
If you’re wanting to spend time in shinjuku this place is in the heart of kabukicho and so nice! It’s walking distance from so many amazing excursions.
5 out of 5
by A verified traveler

Posted 23 May 2024
I stayed here twice during my trip. Before and after Kyoto, great both times. Enjoyed the 5-9PM free flow and interactions.
Comment from Hotel Management
24 May 2024 by Bespoke Hotel Shinjuku Reception, Hotel Management
Thank you for staying with us.We are very honored to receive your compliments.We are looking forwards to your next visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2024
5 out of 5
by A verified traveler

Posted 23 May 2024
Cozy place close to a lot of things. Will definitely come again.
Comment from Hotel Management
24 May 2024 by Bespoke Hotel Shinjuku Reception, Hotel Management
Thank you for staying with us.We will continue our efforts to become a better hotel.
5 out of 5
by A verified traveler

Posted 20 May 2024
;)
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

Posted 16 May 2024
Perfect location, in a quiet area of Shinjuku. Staff were very friendly and helpful. They shipped our luggage to our next destination without a hassle. Rooms are very clean and all basic amenities are available. Beds are comfortable. Free water, coffee and snacks are available. Would definitely recommend.
Comment from Hotel Management
17 May 2024 by Bespoke Hotel Shinjuku Reception, Hotel Management
Thank you for staying with us. We are very honored to receive your recommendation. We are looking forwards to your next visit.