Ratings based on 493 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Best in everything
Comment from Hotel Management
26 May 2024 by Ascott Marunouchi Tokyo, Hotel Management
Dear Guest, thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
27 May 2024 by Ascott Marunouchi Tokyo, Hotel Management
Dear Pauline samaThank you for taking the time to rate your recent stay experience with us.We are looking forward to having you back at Ascott Marunouchi Tokyo.
by A verified traveler
Posted 26 Mar 2024
Great
Comment from Hotel Management
5 Apr 2024 by Ascott Marunouchi Tokyo, Hotel Management
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
by A verified traveler
Posted 19 Mar 2024
Very modern and clean hotel/apartment. Fully equipped. Staff were very helpful. Breakfast buffet was wonderful. Bed mattress was so comfortable. Just wish they had evening dining and a bar/lounge.
Comment from Hotel Management
5 Apr 2024 by Ascott Marunouchi Tokyo, Hotel Management
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
by A verified traveler
Posted 8 Mar 2024
Excellent hotel, the location, staff, cleanliness and room.
Comment from Hotel Management
5 Apr 2024 by Ascott Marunouchi Tokyo, Hotel Management
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
by A verified traveler
Posted 6 Mar 2024
We had a great stay at Ascott Marunouchi! Highly recommended and I would definitely come back!
Comment from Hotel Management
5 Apr 2024 by Ascott Marunouchi Tokyo, Hotel Management
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
by A verified traveler
Posted 5 Mar 2024
Absolutely stunning views of Imperial Palace and Gardens plus Shinjuku and beyond. We could even see Mount Fuji on clear days. Large soaking tub was lovely. Well appointed rooms and bathrooms. Loved everything! Friendly staff.
Comment from Hotel Management
5 Apr 2024 by Ascott Marunouchi Tokyo, Hotel Management
Dear Guest, Thank you very much for your staying at Ascott recently. Appreciate for your positive feedback on this property. It is located in center of financial area of Tokyo. It is easy access to Tokyo station and Otemachi station subway. Hope you will come back to the hotel when you revisit Tokyo again. Management
by A verified traveler
Posted 4 Mar 2024 on Hotels
Great experience. Professional staff. Great location. Breakfast anazing.
Comment from Hotel Management
5 Apr 2024 by Ascott Marunouchi Tokyo, Hotel Management
Dear Guest, Thank you very much for your staying with us and appreciate for your feedback. Glad to hear that you were satisfied with your recent stay. Hope you would come back to the hotel when you visit Tokyo once again. Management
by A verified traveler
Posted 23 Jan 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Guest Service, Hotel Management
Dear Tzu Ling sama, Thank you very much for having stayed at Ascott Marunouchi Tokyo. We are happy to hear that you are mostly satisfied with our service. If there is anything that you would like us to improve, please feel free to let us know. We are very much looking forward to serving you again soon.
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
20 Jan 2024 by Gest service team, Hotel Management
Dear Harry sama, thank you very much for having stayeed at Ascott Marunouchi Tokyo. I sincerely appreciate your positive feedback for our service. We will keep working hard for our valued guests. We are very much looking forward to welcoming you again soon.
