Ratings based on 987 Verified Reviews

4.4 out of 5
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 May 2024
5 out of 5
by A verified traveler

Posted 27 May 2024
This is my second time at this property. People always helpful and friendly. Convenient to most train stations and lots of options for shopping. Will definitely come back again!
3 out of 5
by A verified traveler

Posted 23 May 2024
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5 out of 5
by A verified traveler

Posted 22 May 2024
Amazing hotel with stunning view of Tokyo Skytree. Very kind and friend hotel staff. Convient shopping and food near by.
3 out of 5
by A verified traveler

Posted 7 May 2024
I unfortunately booked late with my party, so the only rooms in my price range were smoking rooms, which I do not recommend if you are not a smoker. The smell of smoke on the floor was unpleasant and there were old cigarette marks on the bedding. Staff were friendly and the facilities were clean overall and there were options (scented spray and air purifier) to help with the smell of smoke. I would highly recommend their breakfast buffet options. That was the highlight for my stay at this hotel in Tokyo.
5 out of 5
by A verified traveler

Posted 5 May 2024
My first time to Japan was amazing thanks to this awesome hotel location, and staff. I absolutely recommend anybody that’s thinking about staying here definitely book
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
5 out of 5
by A verified traveler from Toronto

Posted 4 May 2024
Great staff always helpful, fantastic breakfast and restaurants but rooms could use a refresh
5 out of 5
by A verified traveler

Posted 2 May 2024
5 stars hotel, friendly staff and great customer service.
5 out of 5
by A verified traveler

Posted 30 Apr 2024
Convenient location with nice suites.