Ratings based on 571 Verified Reviews

3.5 out of 5
76% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Apr 2024
Budget hotel, the staff were very friendly and helpful. 黑田 was super helpful. Unfortunately there was no AC the whole week we were there. It was sooo hot in the room and you can only open a crack in the window.
Comment from Hotel Management
18 Apr 2024 by フロント 笹岡, Hotel Management
Thank you very much for staying at APA Hotel Tokyo Kiba. We are very happy to receive your compliments regarding our front staff and cost performance.However, we apologize for any inconvenience caused to our customers regarding the air conditioning and room temperature. We apologize for the inconvenience. We will take your feedback seriously and will share it internally and use it as a reference for future operations. Thank you very much for taking your valuable time to post this comment.
3 out of 5
by A verified traveler

Posted 12 Apr 2024
Staff r very kind. There is coviniance store and food shop near the Hotel. But breakfast was not enough hot and menu was pork dish only was little disappointed.
Comment from Hotel Management
13 Apr 2024 by Ishida / Receptionist, Hotel Management
Thank you for staying with us here at APA HOTEL〈Tokyo Kiba〉. We are glad that you were satisfied with the service provided by our staff. We apologize for the inconvenience caused regarding breakfast. We will share it with the restaurant to improve. We certainly hope to see you again.
2 out of 5
by A verified traveler

Posted 6 Apr 2024
Breakfast wasn't hot enough. Also menu are poor. But staff are very nice and kind.
Comment from Hotel Management
9 Apr 2024 by Front Adachi, Hotel Management
Thank you very much for staying at APA Hotel Tokyo Kiba.However, we are very sorry that you were not satisfied with the breakfast.We will strive to improve our services to meet our customers' expectations.Thank you very much for taking your valuable time to post.All the staff are looking forward to your next stay.
5 out of 5
by A verified traveler

Posted 5 Apr 2024
A very clean and well maintained mid price range hotel. The staff were very friendly.
Comment from Hotel Management
9 Apr 2024 by Front Adachi, Hotel Management
Thank you very much for staying at APA Hotel Tokyo Kiba.We will continue to strive to improve our services to meet the expectations of our customers.Thank you very much for taking your valuable time to post.All the staff are looking forward to your next stay.
5 out of 5
by A verified traveler

Posted 14 Mar 2024
Comment from Hotel Management
16 Mar 2024 by フロント 笹岡, Hotel Management
この度はアパホテル〈東京木場〉をご利用頂き、誠にありがとうございました。お客様に高い評価をいただけた事、大変励みとなります。お客様のご期待に沿えるよう、これからもサービス向上に邁進して参ります。 貴重なお時間を割いてのご投稿、誠にありがとうございました。お客様のまたのご宿泊をスタッフ一同お待ちしております。
1 out of 5
by A verified traveler

Posted 14 Mar 2024
5 minutes late check out, they charged money..
Comment from Hotel Management
4 Apr 2024 by Receptionist ABE, Hotel Management
Thank you for staying with us here APA HOTEL〈Tokyo-Kiba〉and your review.We will continue to work towards improvement.
5 out of 5
by A verified traveler

Posted 10 Mar 2024
What the area lacks in things to do and shopping, it makes up with the convenience store and many dining options within walking distance. The staff were very kind and helpful, and the hotel even has a restaurant inside!
Comment from Hotel Management
10 Mar 2024 by Front Kuroda, Hotel Management
Thank you very much for staying at APA Hotel Tokyo Kiba.As our customers have said, there are many convenience stores and restaurants within walking distance in the area, which has been well received.We are very honored to receive your compliments towards our staff.We will continue to work hard to improve our services so that we do not disappoint our customers. Thank you very much for taking your valuable time to post this comment. We look forward to your next visit.
5 out of 5
by A verified traveler

Posted 3 Jan 2024
Good place to get a good night’s rest.
Comment from Hotel Management
15 Jan 2024 by Front Kageyama, Hotel Management
Thank you very much for using APA Hotel Tokyo Kiba. We are encouraged by your high evaluation. We will continue to strive to improve our services in order to meet our customers' expectations. Thank you very much for taking your valuable time to post. Our entire staff is looking forward to your next stay.
4 out of 5
by A verified traveler

Posted 3 Nov 2023
Great place to stay, the A/C was not so cold, but the rest is ok. Cheap and good
Comment from Hotel Management
3 Nov 2023 by フロント 笹岡, Hotel Management
Thank you very much for using APA Hotel Tokyo Kiba. We are very encouraged by the high evaluation we received from our customers. We will continue to strive to improve our services in order to meet our customers' expectations. Thank you very much for taking your valuable time to post. Our entire staff is looking forward to your next stay.
5 out of 5
by A verified traveler

Posted 26 Jul 2023 on Hotels
Easy quick check in
Comment from Hotel Management
26 Jul 2023 by Front Miyamoto, Hotel Management
Thank you for staying at APA Hotel Tokyo Kiba.We are looking forward to seeing you again.