Ratings based on 983 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Great location
Comment from Hotel Management
29 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear customer Ra-ees,Thank you very much for choosing our hotel out of many hotels.Our aim is to be an inn where you can easily come back anytime, and it is also very accessible from the nearest station. Please feel free to come and visit us for a variety of reasons, including staying overnight, using our day-use plans, and using our hot springs.In order to continue to meet the expectations of our customers, we will continue to work hard every day to ensure that our hotel is recognized as a hotel that provides even more satisfaction through our heartfelt service, without compromising on the convenience of our location. We look forward to welcoming you back again.
by A verified traveler
Posted 26 May 2024
Other customers are very loud and messy. Coughing eveywhere, leaving alarms going, leaving slippers in a mess. My pod didn’t get cleaned once. Other than that it was very good. Great food. Onsen, affordable, and good location. Excellent service too
Comment from Hotel Management
26 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear GuestThank you very much for staying at Anshin Oyado Shinjuku Ekimae Branch.We are very sorry for any discomfort you may have experienced.We will share your feedback with the front desk and make it an issue to be addressed in the future.If there is anything you would like to have our attention to in the future, please let our patrol staff or front desk staff know.We are still in our infancy, but we will continue to evolve by listening to our guests' opinions.We sincerely look forward to welcoming you back again.*Google translation is used.
by A verified traveler
Posted 24 May 2024
Excellent. Highly recommend
Comment from Hotel Management
25 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear customer Alexey,Thank you very much for choosing our hotel out of many hotels.All of Anshin Oyado's stores are close to the station and have excellent access, and we have a variety of ideas to make your stay comfortable, such as a well-maintained capsule environment, free drinks and snacks, and a wide variety of unlimited amenities. We are focusing on this.All of our employees are very happy to hear that you were satisfied with your stay.Although the inn is still in its infancy, we will continue to evolve by listening to the voices of our customers.We look forward to welcoming you back again.
by A verified traveler
Posted 23 May 2024
Wonderful place to stay. Staff is professional and hardworking.
Comment from Hotel Management
24 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear Valued Guest,RomanThank you very much for choosing Anshin Oyado Shinjuku Ekimae Branch.We are very pleased to receive your compliments.As for our customer service, we are committed to the concept of "120% friendly service! We are making every effort to warmly welcome our guests by being conscious of our proactive behavior and keeping the customer's point of view in mind.We will continue to provide a space where you can relax and have a wonderful time, and we look forward to your continued patronage.We look forward to welcoming you back again.*Google translation is used.
by A verified traveler
Posted 19 May 2024
Pretty happy with my stay here. A different experience altogether. Wanted to try capsule hotel in Japan and I am glad I picked it.
Comment from Hotel Management
20 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear Guest PrakarshThank you very much for choosing Anshin Oyado Shinjuku Ekimae Branch.We are very honored that you gave us the highest rating.We are pleased to hear that you were satisfied with your stay.All of us at Prakarsh look forward to welcoming you back again.Google Translate is being used.
by A verified traveler
Posted 19 May 2024
I stayed here for a week, and this hotel perfectly served my purposes. The capsule bed was comfortable and easy to sleep in. But the amenities pushed this to five stars- free breakfast meant one less worry for the budget, and the spa is an excellent way to unwind after a long day of traveling.
Comment from Hotel Management
20 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear GuestThank you very much for staying at Anshin Oyado Shinjuku Ekimae Branch.We are very honored to receive the highest rating.Anshin Oyado provides a wide variety of amenities such as shampoo and body soap, rental of indoor clothes, breakfast, and alcoholic beverages so that our guests can feel free to use the hotel without any extra charge. We hope you will take advantage of these services when you return.We will continue to make every effort to provide a space where you can relax and have a wonderful time, and we look forward to your continued patronage.We look forward to welcoming you back again.*Google translation is used.
by A verified traveler
Posted 18 May 2024
I love the plethora of amenities this place has.
Comment from Hotel Management
20 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear GuestThank you very much for staying at Anshin Oyado Shinjuku Ekimae Branch.Anshin Oyado is committed to providing comfortable services in any situation, whether it's for business or pleasure, and we offer free food and drink services and a wide variety of amenity goods.In addition to lotions and emulsions, we carry a variety of popular brands, including shampoos and conditioners such as TSUBAKI and PANTENE, and hair products such as the popular GATSBY and FOG BAR.Of course, earplugs, razors, toothbrushes, towels, brushes, etc. are also provided free of charge, so please feel free to use them when you return.We will continue to provide a space where you can relax and have a wonderful time, and we look forward to your continued patronage.We look forward to welcoming you back again.*Google translation is used.
by A verified traveler
Posted 11 May 2024
Great inexpensive capsule hotel right next to Shinjuku station. Perfect for inexpensive stay in bustling Shinjuku district.
Comment from Hotel Management
14 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear CustomerThank you very much for choosing our hotel out of many hotels.Our hotel offers a wide variety of services and amenities to ensure your satisfaction. We aim to improve our services by reflecting the wishes of our guests and hotel staff, such as food and beverage services such as late night snacks, alcohol, and morning curry, as well as types of shampoo and soap.We are very happy to hear that you were satisfied with your stay.We will continue to work hard to ensure that you have a fulfilling time with us.We look forward to welcoming you back again.*Google translation is used.
by A verified traveler
Posted 10 May 2024
Can’t find a cheaper place in Shinjuku but it has shared bath room so if you are ok with people who are not considerate and do some disgusting things (I was shocked as soon as I stepped inside, like what this guy was doing, it’s not bathroom in your house man )then you are ok. For me, I hate it and didn’t know it was a shared bathroom so I won’t stay again in future. If you can afford a little bit more then hotel would be a better choice. Staffs are friendly and good at English. Overall, it’s ok for the money you spend but it’s the money you pay for staying in Shinjuku, not really the money for the quality of the place.
Comment from Hotel Management
14 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear CustomerThank you very much for choosing our hotel out of many hotels.However, we apologize for not being able to meet your expectations regarding the public bath. We will take your feedback seriously and will review our services to ensure the satisfaction of all our customers. If you have any concerns, please let the patrol staff or front desk staff know. We will respond as soon as possible.Although the inn still has many things to be desired, we will continue to work hard every day to provide a more comfortable stay for our guests.We look forward to welcoming you back again.*Google translation is used.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
14 May 2024 by 豪華カプセルホテル 安心お宿プレミア 新宿駅前店 くちこみ担当, Hotel Management
Dear DylanThank you very much for choosing our hotel out of many hotels.We are glad to hear that you are satisfied with your recent stay.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future.If you have any chance to come to Japan, please stop by Anshinoyado ShinjukuEkimae.We are looking forward to seeing you again.*Google translation is used.
