Ratings based on 376 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Good location with good facilities
Comment from Hotel Management
28 May 2024 by Front desk : GIANG, Hotel Management
Thank you very much for staying at our hotel.We would like to thank you for taking the time to post a review despite your busy schedule.All of our staff are very happy to receive your kind words.We will continue to strive to improve our services and create a hotel that will satisfy our guests.We hope that you will use our hotel again in the future.
by A verified traveler
Posted 24 May 2024
Likes its convenient location, great access to major stations and subway lines, and free baggage storage service after checking out. It would be nicer if it had laundry facilities, but overall, I recommend this hotel and will come back.
Comment from Hotel Management
25 May 2024 by FRONT: GIANG, Hotel Management
Dear guestThank you very much for staying our hotel, and high evaluation.And thank you very much for your valuable feedback on areas for improvement.We will take this into consideration for future management.We will continue to make every effort to satisfy our many guests.If you have an opportunity to come Japan, we are very happy if you choose our hotel again.We are looking forward to seeing you again.Thank you very much.
by A verified traveler
Posted 21 May 2024
I had a perfect stay! There were many amenities, the staff was very nice, and there were lots of dining/shopping options in the area. I’ll definitely be staying at APA Hotels in the future!
Comment from Hotel Management
21 May 2024 by MOON, Hotel Management
Thank you very much for staying our hotel, and high evaluation.Your comments are a great encouragement to our employees.We will continue to make every effort to satisfy our many guests.If you have an opportunity to come Japan, we are very happy if you choose our hotel again.We are looking forward to seeing you again.
by A verified traveler
Posted 15 May 2024
great location, relatively quite compared to other APA hotels.
Comment from Hotel Management
15 May 2024 by APA HOTEL UENO HIROKOJI Reception Nagaoka, Hotel Management
Dear Guest,Thank you for choosing APA Hotel UENO HIROKOJI.We will do our best to arrange your room as you wish.We are looking forward to seeing you in the near future.Sincerely yours,
by A verified traveler
Posted 11 May 2024
Great place to stay at!!!
Comment from Hotel Management
11 May 2024 by Receptionist: Kurauchi, Hotel Management
Dear guestThank you very much for staying our hotel, and high evaluation.We are glad to hear that you are satisfied with our services.We will continue to make every effort to satisfy our many guests.If you have an opportunity to come Japan, we are very happy if you choose our hotel again.We are looking forward to seeing you again.Thank you very much.
by A verified traveler
Posted 15 Apr 2024
Excellent staff on-site who accommodated my request for a room change immediately. Location is excellent and walkable to Ueno station and surrounding areas. Facilities were clean and in-room amenities were plenty. Highly recommended.
Comment from Hotel Management
16 Apr 2024 by SAI, Hotel Management
Thank you for your review which is the great encouragement to the hotel . It makes us more positive towards our guest and encourages us more. We apologize for any inconvenience caused regarding the thinness of the pillow. We will note and try to work in it in further days. We really appreciate visiting us and hope to see you again in near future. Thank you. Front desk: SAI
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
11 Apr 2024 by MOON, Hotel Management
Thank you very much for staying our hotel, and high evaluation.We will continue to make every effort to satisfy our many guests.If you have an opportunity to come Japan, we are very happy if you choose our hotel again.Thank you very much.
by A verified traveler from Miami
Posted 5 Apr 2024
A walking distance from UENO park and station. Also, from Tokyo Metro Lines.
Comment from Hotel Management
6 Apr 2024 by Front: Giang, Hotel Management
Dear guest, thank you for choosing Apa Ueno Hirokoji for staying and we hope that you had great time in Japan. We really appreciate that you took the time and give us this feedback. Looking forward to seeing you again in near future.
by A verified traveler from Lake Elsinore
Posted 4 Apr 2024
room is too small for a famiky of 3 only one small bed.
Comment from Hotel Management
5 Apr 2024 by Front Desk: Kishimoto, Hotel Management
Thank you very much for choosing APA Hotel Ueno-Hirokoji.We are very sorry to hear that you were not satisfied with your stay at our hotel.We will do our best to satisfy you the next time you visit us.We hope that you will not learn from this experience and that you will visit us again.
by A verified traveler
Posted 28 Mar 2024
So walkable to Akihabara area, Ueno park and rail station amazing back streets, alleys, shops and restaurants! I loved it!
Comment from Hotel Management
28 Mar 2024 by Ikeda, Hotel Management
Dear guestThank you very much for staying our hotel, and high evaluation.Your comments are a great encouragement to our employees.We will continue to make every effort to satisfy our many guests.If you have an opportunity to come Japan, we are very happy if you choose our hotel again.We are looking forward to seeing you again.Thank you very much.
