Ratings based on 906 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Strange odour in the room the first few nights. The bathroom Mirrow was lower than other APA hotels, I’m only 174cms and had to squat significantly to see into the mirror. Also couldn’t get any natural light into the room. There is a window but a wall on the other side of it.
Comment from Hotel Management
4 Jun 2024 by Ouchi / Receptionist, Hotel Management
Thank you very much for staying at APA Hotel〈SHINJUKU-GYOEMMAE〉 from among many hotels.Our hotel is inevitably facing a building, so basically there is no view of the city.Please understand this in advance.We also ask for your understanding that we only have the existing items available for installation.Thank you very much for your valuable feedback.
by A verified traveler from Oakland Park
Posted 3 Jun 2024
Tiny rooms!
Comment from Hotel Management
4 Jun 2024 by Ishikawa / Receptionist, Hotel Management
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We apologize for any inconvenience caused by the size of your room. Some rooms have space under the beds for suitcases. Please let us know if you would like to use the room again, and we will do our best to accommodate your request.We look forward to welcoming you again.
by A verified traveler
Posted 3 Jun 2024
Great location. Exit the hotel, turn left, walk for 1 minute and you begin seeing the neon lights, walk 7 minutes and you reach the famous screen with the 3D cats. Turn right to enter Kabukicho. Is a nice hotel but every thing is of a miniature size. If you can put up being cramped in the bathroom and room itself then this hotel works. Lots of food options around. Subway station 100 yards from hotel. 10 minute easy walk from Shinjuku station.
Comment from Hotel Management
4 Jun 2024 by Ishikawa / Receptionist, Hotel Management
Thank you for choosing APA Hotel Shinjuku Gyoenmae.We are very pleased to hear that you were satisfied with your stay at our hotel.As you mentioned, our hotel is not only a 9-minute walk from JR Shinjuku Station and close to other subway stations, also in an easily accessible location with many restaurants in the vicinity.We apologize for any inconvenience caused by the size of your room. Some rooms have space under the beds for suitcases. Please let us know if you would like to use the room again, and we will do our best to accommodate your request.We look forward to welcoming you again.
by A verified traveler
Posted 2 Jun 2024
Really close to the subway and close to all of shinjuku
Comment from Hotel Management
2 Jun 2024 by Saito / Receptionist, Hotel Management
Thank you very much for staying with us at APA HOTEL〈Shinjuku-Gyoemmae〉.We are glad to hear that you were satisfied with our location. Our hotel is located near Shinjuku-Gyoemmae station (subway station) only for one minute walk, and you can walk to main drink street from here.Thank you very much for your valuable feedback, and we truly look forward to welcoming you back in the near future.
by A verified traveler
Posted 31 May 2024
Conveniently located to the national park, transit lines, shopping areas, neighborhoods, and sights.
Comment from Hotel Management
1 Jun 2024 by Receptionist/Morita, Hotel Management
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Our hotel is only a 1-minute walk from Shinjuku-Gyoenmae Station and a 9-minute walk from Shinjuku Station, making it very convenient for access to the city center.It is an ideal base for sightseeing in the city center.We look forward to having you stay with us again.Receptionist/Morita
by A verified traveler
Posted 31 May 2024
Perfect location for us. The large park and transit lines nearby. Especially all the sightseeing! We would recommend this place.
Comment from Hotel Management
1 Jun 2024 by Receptionist/Morita, Hotel Management
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Our hotel is only a 1-minute walk from Shinjuku-Gyoenmae Station and a 9-minute walk from Shinjuku Station, making it very convenient for access to the city center.It is an ideal base for sightseeing in the city center.All of our staff will strive to improve our services to the satisfaction of our guests.We look forward to having you stay with us again.Receptionist/Morita
by A verified traveler
Posted 31 May 2024
Great breakfast and frat location
Comment from Hotel Management
1 Jun 2024 by Receptionist/Morita, Hotel Management
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Our hotel is only a 1-minute walk from Shinjuku-Gyoenmae Station and a 9-minute walk from Shinjuku Station, making it very convenient for access to the city center.We are very pleased to hear your compliments about our breakfast. We hope you will take advantage of the half-buffet breakfast we offer.All of our staff will strive to improve our services to the satisfaction of our guests.We look forward to having you stay with us again.Receptionist/Morita
by A verified traveler
Posted 31 May 2024
Typical Japanese Hotel with great staff, breakfast, and usual accommodations (bed, hair dryer, shower) but smaller for those who are used to Western style hotels.
Be ready for a compact experience.
The pricing was great and the location was super central for shopping, train/metro stations, and sightseeing.
Comment from Hotel Management
1 Jun 2024 by Receptionist/Morita, Hotel Management
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Our hotel is only a 1-minute walk from Shinjuku-Gyoenmae Station and a 9-minute walk from Shinjuku Station, making it very convenient for access to the city center.The rooms are compact in design, but are equipped with all necessary amenities.All of our staff will strive to improve our services to the satisfaction of our guests.We look forward to having you stay with us again.Receptionist/Morita
by A verified traveler
Posted 31 May 2024
Location is good but room is small. Insufficient of wall hooks to hang our clothes.
Comment from Hotel Management
1 Jun 2024 by Receptionist/Morita, Hotel Management
Thank you for choosing APA Hotel Shinjuku Gyoenmae.Our hotel is only a 1-minute walk from Shinjuku-Gyoenmae Station and a 9-minute walk from Shinjuku Station, making it very convenient for access to the city center.The rooms are compact in design, but are equipped with all necessary amenities.We look forward to having you stay with us again.Receptionist/Morita
by A verified traveler
Posted 30 May 2024
Room is sooooo small. Check out at 10am or $1000y for extra hour just not really traveler friendly
Comment from Hotel Management
1 Jun 2024 by Takebayashi/Receptionist, Hotel Management
Rooms are very small. Check-out time is 10:00 a.m., with an extension fee of 1,000.Thank you very much for choosing APA Hotel Shinjuku-Gyoenmae.We are very sorry for the inconvenience caused to you regarding your room. Although it is difficult to immediately improve the situation, we will take this into consideration for future hotel development.We also inform our guests that check-out time is basically at 10:00 a.m. If you wish to extend your check-out time, you can do so until 2:00 p.m. We ask that you pay an extension fee of 1,000 yen per hour.Thank you for your understanding and cooperation.We look forward to serving you next time you are in the Shinjuku area.We look forward to seeing you again at our hotel.
