Ratings based on 990 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Good
Comment from Hotel Management
28 May 2024 by Receptionist OHIRA, Hotel Management
Thank you very much for staying at APA Hotel Nihonbashi Bakurocho Ekimae.We are very happy to hear that you had a pleasant stay with us. We sincerely look forward to welcoming you again.
by A verified traveler
Posted 23 May 2024
Great hotel and close to transport
Comment from Hotel Management
23 May 2024 by Receptionist Tajima, Hotel Management
Thank you very much for staying at APA Hotel Nihombashi Bakurocho Ekimae.We are glad to hear that you were satisfied with the accessibility of our hotel.We will continue to strive for even greater guest satisfaction, and we look forward to your continued patronage of APA Hotel Nihombashi Bakurocho Ekimae in the future.We look forward to serving you again.Receptionist Tajima
by A verified traveler
Posted 19 May 2024
Cafe downstairs was delicious and staff was friendly. Short walk to train station and convience stores.
Comment from Hotel Management
19 May 2024 by Receptionist OHIRA, Hotel Management
Thank you very much for staying at APA Hotel Nihonbashi Bakurocho Ekimae.We are very happy to hear that you had a pleasant stay with us. We sincerely look forward to welcoming you again.
by A verified traveler from Marlborough
Posted 13 May 2024
Purchased breakfast for 2 days thinking it was as the other 4 restaurants we stayed in Japan which were buffet style. We were Very disappointed with the breakfast they offered, very limited-only 4 choices. Coffee was powder-coffee in a carafe - horrible. For the 2nd day we got sick and asked the staff for the nearest clinic. They were very helpful and directed us to a hospital. On checking out the bags we asked if we can be reimbursed for the breakfast tickets not utilized due to illness. The front desk clerk went to ask management. Their response: once paid for the ticket they can not refund for the amount paid. Customer service should improve in this regard.
The look of the hotel inside must improve: it is too dark not conducive to a peaceful feeling. Should brighten up.
Comment from Hotel Management
13 May 2024 by Receptionist OHIRA, Hotel Management
Thank you very much for staying at APA Hotel Nihonbashi Bakurocho Ekimae.We sincerely apologize for not meeting your expectations, despite the fact that you chose our hotel among many others.Thank you for your valuable feedback regarding the lighting in the hotel. We will take this into consideration.We will make every effort to improve our services based on your feedback, aiming to be a hotel that you would like to visit again.
by A verified traveler
Posted 13 May 2024
not bad
Comment from Hotel Management
13 May 2024 by Receptionist / SEKIDO, Hotel Management
Thank you for your review.We are looking forward to seeing you again.
by A verified traveler
Posted 8 May 2024
.
Comment from Hotel Management
9 May 2024 by Receptionist OHIRA, Hotel Management
Thank you very much for staying at APA Hotel Nihombashi Bakurocho Ekimae.We are very honored to receive your many compliments.All of us at APA Hotel Nihombashi Bakurocho Ekimae look forward to seeing you again soon.Thank you very much for your valuable contribution.
by A verified traveler
Posted 8 May 2024
Excellent with this price
Comment from Hotel Management
8 May 2024 by Aoki / Receptionist , Hotel Management
Thank you very much for staying at APA Hotel Nihombashi Bakurocho Ekimae.We would like to thank you again for your high evaluation.We would be delighted if you could use our hotel again when you come to the neighbourhood.Thank you very much for your valuable contribution.
by A verified traveler
Posted 27 Apr 2024
Rooms are small but makes use of space with under bed storage. Has a lot of amenities. You don't really have to bring toiletries when staying here. Walking distance to many stations. Overall a great stay.
Comment from Hotel Management
27 Apr 2024 by Receptionist Tajima, Hotel Management
Thank you very much for staying at APA Hotel Nihombashi Bakurocho Ekimae.Thank you very much for your kind words of praise for a wonderful stay overall.We look forward to your continued patronage of APA Hotel Nihombashi Bakurocho Ekimae in the future.Thank you very much for your valuable contribution in the midst of your busy schedule.Receptionist Tajima
by A verified traveler
Posted 14 Apr 2024
Excellent service, and staff very friendly, great location. I'll come again.
Comment from Hotel Management
14 Apr 2024 by AOKI / Receptionist , Hotel Management
Thank you very much for staying at APA Hotel Nihombashi Bakurocho Ekimae.We are very honored to receive your many compliments.All of us at APA Hotel Nihombashi Bakurocho Ekimae look forward to seeing you again soon.Thank you very much for your valuable contribution.
by A verified traveler
Posted 8 Apr 2024
Nicely located near various subway/train lines.
A walk away from various restaurants and small supermarkets. The fridge in the room is very useful when you want to have quick breakfast.
Comment from Hotel Management
9 Apr 2024 by Receptionist OHIRA, Hotel Management
Thank you very much for staying at APA Hotel Nihonbashi Bakurocho Ekimae.All of us at this hotel are relieved to hear that you had a pleasant stay with us. We are very pleased to receive your many compliments.We look forward to welcoming you back to our hotel.
