Ratings based on 219 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
The resort was nice place to stay but they have to maintain some work on the property and they must keep the property more clean.
by A verified traveler
Posted 12 Feb 2024
Bedsheets and towels were stained and overall cleanliness is very poor
Development is very old and needs maintenance
Rooms are small and can see others room very easily no privacy
Tioman is nice and that’s what made our stay good not the hotel so much
Comment from Hotel Management
1 Apr 2024 by Selva M, Hotel Management
Dear Ayca,Thank you for taking the time to write a review about your recent stay with us. As regards to your comments on bedsheets, towels stain and overall cleanliness of the room during your stay, please accept my sincere apologies for the shortcomings. Your feedback is highly valued and please be assured that the corrective measures have been taken accordingly. Once again, thank you very much and we wish you a wonderful time ahead.Best regards,Selva MGM
by A verified traveler
Posted 10 Sep 2023
The location is amazing and set in a beautiful shallow beach which is stunning. The hotel itself is run down and in need of an overhaul. We are not overly fussy and enjoyed our time swimming and just hanging around but don’t come with high expectations of a 4 star resort.
Comment from Hotel Management
20 Sep 2023 by James, Hotel Management
Dear Tim,you for staying at Paya Beach Resort during your recent visit to Tioman Island. While we are grateful and appreciative of your sharing, and we have also taken note of your feedback. Rest assured the issue will be looked into and addressed accordingly. Once again thank you for sharing your experience and we are looking forward to being able to welcome you back in the near future and rest assure you will have a better stay with us. Best Regards,Selva MGM
by A verified traveler
Posted 15 Jul 2023 on Hotels
Comment from Hotel Management
18 Aug 2023 by James, Hotel Management
Dear Chew,I would like to thank you for being with us at the Paya Beach Resort Tioman on this trip. My team will be very happy to know you had such a fantastic time.Great to receive so much joy and happiness from our Paya Beach Resort.Please stay in touch with our news and let us know if we can be of service for the next trip back to Tioman.We shall look forward to being with you next.Best Regards,Selva MGM
by A verified traveler
Away From the Buzz
Posted 20 Feb 2023 on HotelsExcellent if you wanna be away and secluded from the crowds
Comment from Hotel Management
30 Mar 2023 by Jacie, Hotel Management
Thank you Bob for your review.
by A verified traveler from Singapore
Posted 11 Oct 2022
The location is sensational - right on the beach with easy access from the jetty. The staff are incredibly friendly and accommodating, with great customer service. The place is a little run down - not surprising after Covid - and needs a bit of TLC, but the management are working hard to bring it back to its former glory and it just needs more guests to help fund their efforts. The food isn't the best, but everything else makes up for it. Highly recommend.
by A verified traveler
Posted 5 Oct 2022
For Indians, they need to provide more vegetarian options
by A verified traveler
Posted 1 Sep 2022
Great place to stay with my family for a week. Close to some decent snorkelling from the beach, a good (if sometimes a bit busy) restaurant. The deluxe suite we stayed in was spacious and we loved the outdoor bath!
by A verified traveler
Posted 25 May 2022
The place is lively and pleasant overall. The rooms are quite spacious and clean. The restaurant serves a very good variety of food and wine.
Comment from Hotel Management
6 Jul 2022 by Jace, Hotel Management
Thank you Shekhar for your review.
by A verified traveler
Posted 16 Dec 2021
Limited FnB
Comment from Hotel Management
4 Feb 2022 by Jamie, Hotel Management
Thank you Zubaidah for your review.
