Ratings based on 466 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
Good location
Comment from Hotel Management
17 Apr 2024 by guest relation manager. , Hotel Management
dear guest, thank you for your comment. we are happy to hear you enjoyed your stay.we hope to see you again among our guests.
by A verified traveler
Posted 3 Apr 2024
The lobby is a bit run out should be replaced all the couches
Comment from Hotel Management
17 Apr 2024 by guest relation manager. , Hotel Management
dear guest, thank you for your comment. we will take your note under consideration.
by A verified traveler
Posted 2 Mar 2024 on Hotels
Great location
The room, although we rook the deluxe room gave the feeling that is a little bit small.
The breakfast was served in a crowded space and felt very uncomfortable.
Comment from Hotel Management
5 Mar 2024 by guest relation manager. , Hotel Management
Dear Nurit,thank you for your comment. we take seriously our guest reviews and always strive to improve.we're sorry if you didn't feel comfortable and we would like to invite you to come in middle week when we are not fully booked. if you choose to come back, please contact front desk in order to make sure you get a large room that matches your expectations.
by A verified traveler
Posted 29 Jan 2024 on Hotels
Expensive for its worth, but clean rooms, I got a room on 6th floor which was really quiet and its great to have that.
good smell, great stuff,
except for them calling me and blaming me for smoking in my room (I didn't , especially not in a room with no open window.) and wanted to fine me around $170 for that.
the morning after a friend of mine who booked another room said to me that in the morning his room had a terrible smell of cigarettes, when he called the lobby they told him that the smell goes through the main ventilation system and spreads across the rooms in the same floor .
which gets me to the next question, if they know that they have this problem in the first place, why would they even bother to try and blame me for smoking and not any other room ?
Comment from Hotel Management
11 Feb 2024 by guest relation manager , Hotel Management
dear sir, we are very sorry for your experience and apologize for the inconvenience caused to you. we will be happy to see you again in order to give you a better experience. thank you for your review and hope to see you again.
by A verified traveler
Worst value for money you can find
Posted 31 Dec 2023 on HotelsWouldn't recommend this hotel for anyone to be frank.
Let's start at the beginning, shall we?
One of the main reason we booked this hotel was because of the parking. As we arrived we talked to the manager about the parking. He was VERY RUDE and told us there is in fact no parking available and it's our problem we didn't check beforehand (he was rude to other customers as well). The rooms don't have coffee or tea or a kettle or something to warm water. There is no way to control venting in the bathroom. Etc.... To summarize you pay for an above average hotel and get a WAY below average hotel in return. The view from our room was nice though. Would never go back to that hotel in my life
Comment from Hotel Management
11 Feb 2024 by Guest relation manager , Hotel Management
Dear Yoav, we're very sorry to hear that we didn't succeeded to give you a good vacation in our hotel. We will be happy to try again and to save you a parking spot in advance if you choose to come back. of course your review had been forwarded to the relevant departments. hope to see you again- and if so, please contact the front desk so we'll be able to be more helpful.
by A verified traveler
Posted 8 Dec 2023
מושלם
by A verified traveler
Posted 9 Oct 2023
Good location, nice hotel good service. I recommend upgrading to VIP to gain free access to VIO lounge.
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
28 Sep 2023 by Yara, Hotel Management
Dear Shabi,Thank you very much for taking the time to rank us. We are pleased to see you enjoyed your stay in our hotel. We hope to see you again among our guests
by A verified traveler
Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
28 Sep 2023 by Yara, Hotel Management
Dear Shabi,Thank you very much for taking the time to rank us. We are pleased to see you enjoyed your stay in our hotel. We hope to see you again among our guests
by A verified traveler
Posted 1 Aug 2023 on Orbitz
Great hotel/staff and a fantastic walking location. Eateries and nightlife on Rothschild Street until very late.
Comment from Hotel Management
22 Aug 2023 by Yara, Hotel Management
Dear David, We are pleased to hear you enjoyed your stay in our hotel and we want to thank you for your kind words. We hope to see you among our guests again soon.
