Ratings based on 331 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Great view with the Oceanbeach front options
The facility is also really good!
by A verified traveler
Posted 21 May 2024
What a great place to stay! Stayed here as there was heaps for our son to do. He swam in the pool, played on the playground and lived his best life. Thanks so much to the lovely staff. They were really kind.
by A verified traveler
Posted 19 May 2024
Beautiful upgrades, so definitely return.
by A verified traveler
Posted 19 May 2024
We booked a Cabin for one night. Followed instructions re check in etc. Expedia said 2pm and was told by Reception - no it is 3 pm. We will ring when your Cabin is available - got a call - 'oh sorry, forgot to call you back about half hour ago' - you can check in now !!
Then the surprise - We were informed that the bathroom is not in room!!!!. Even though Expedia clearly states "Bathroom" - it does not state that this is a Communal Bathroom and is outside away from your Cabin. Also - WiFi is free not additional as on Expedia. We did not stay as had not anticipated walking out in the dark during the night in the cold etc. Reception staff agreed with us about the booking being misleading and incorrect. Expedia tried very hard to contact the Manager (took a few days!!) l but was unable to get a refund. Be aware before you book!!!!
by A verified traveler
Posted 16 May 2024
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 5 May 2024
Lovely location but slightly pricy.
by A verified traveler
Posted 30 Apr 2024
Excellent stay again - have been multiple times now and all accommodation options have been great. Check in was a little slow this time and again - really need to advise it is 3pm check in as multiple people were trying to check in from 2pm given this is what it advises however is 3pm by the park conditions.
by A verified traveler
Posted 27 Apr 2024
Perfect for family getaway and kid activities
by A verified traveler
Posted 26 Apr 2024
Awesome place to stay with kids, the pool is amazing! Wish we stayed longer, we will be back!
