Ratings based on 984 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Private pools need to be cleaned.
Comment from Hotel Management
10 Jun 2024 by Debretts, Hotel Management
HI Dawid. Thank you for your feedback. All pools are emptied and cleaned every night.
by A verified traveler
Posted 5 Jun 2024
It was a lovely spacious room despite being a cabin style accommodation.
We loved that it was quiet, that most things in the cabin were well maintained and that they switched the heatpump on prior to our arrival which made it warm and toasty.
We didn't like that the blinds were dirty, these needs a good clean.
Comment from Hotel Management
10 Jun 2024 by Debretts, Hotel Management
Hi Aaron. Thanks for the great feedback.
by A verified traveler from Auckland
Posted 4 Jun 2024
Great cabins, had a fridge and a TV which I wasn't expecting. Very cosy would love to stay here in the future!
Comment from Hotel Management
10 Jun 2024 by Debretts, Hotel Management
Hi Darren. Thanks for the great feedback. We will look forward to seeing you next time.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
3 Jun 2024 by Debretts, Hotel Management
Hi Justin. Thanks for the great rating score.
by A verified traveler
Posted 26 May 2024
Very friendly staff
Comment from Hotel Management
29 May 2024 by Debretts, Hotel Management
Hi Vernie. Thank you for the great feedback.
by A verified traveler
Posted 25 May 2024
It was nice to stay in the cabin, it was very quiet, the staff were very friendly and accommodating. Me and my family will be back again for sure
Comment from Hotel Management
29 May 2024 by Debretts, Hotel Management
Hi Lesley. Thanks for the fantastic feedback. We are so pleased that you enjoyed your stay. See you next time!
by A verified traveler
Posted 6 May 2024
It was good having thermal pools at the same place unit was tidy and had all essentials
Comment from Hotel Management
7 May 2024 by Debretts, Hotel Management
Hi Jayde. Thanks for the great feedback. We are pleased that you had a good stay.
by A verified traveler
Posted 1 May 2024
My kids love the hot pool and the hydroslides! Us parents appreciate the smooth check in and check out, clean & tidy accommodation and parking space.
Comment from Hotel Management
7 May 2024 by Debretts, Hotel Management
Hi Sheila. Thanks for the fantastic feedback. We are thrilled that your kids had fun at the hot pools and that you were happy with your unit.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Debretts, Hotel Management
Hi Jessa.Thanks for the great score rating. We are so pleased that you enjoyed your time with us.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Debretts, Hotel Management
Hi Johanna. Thanks for the great score rating.
