Ratings based on 34 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Amazing View

Posted 3 Mar 2020 on Hotels
Good choice to stay at this hotel cause have a good sunset view and close to town.
5 out of 5
by A verified traveler

Posted 10 Jan 2020
I loved the decor and the style of the hotel. Staff were very friendly and room clean. Great value for money.
Comment from Hotel Management
3 Sep 2020 by Fairfield by Marriott Belitung, Hotel Management
Dear Mr/Mrs. Bernie, Thank you for choosing Fairfield by Marriott Belitung for your recent travel to Belitung Island, we very appreciate for your great review, we are strongly focused on the service and our main focus is to keep our guests feel like home and comfort. we looking forward to serving you soon. once again thank you for the great review. Have a nice day! Fairfield by Marriott Belitung
5 out of 5
by A verified traveler from Kuala Lumpur, Malaysia

Posted 3 Jan 2020
I would like to give a 2 thumbs up for fhe entire servicing team in Farfield Belitung. Their service is superb and exceed my expectation. The whole team are so attentive to detail and provide us an excellent services during our stay. I definitely will go back to Farfield Belitung.
Comment from Hotel Management
7 Jan 2020 by Fairfield Belitung, Hotel Management
Dear Mr/Mrs. TZ, Thank you for choosing Fairfield by Marriott Belitung for your recent travel to Belitung Island, we very appreciate for your great review, we are strongly focused on the service and our main focus is to keep our guests feel like home and comfort. we looking forward to serving you soon. once again thank you for the great review. Have a nice day! Fairfield by Marriott Belitung
5 out of 5
by A verified traveler

great hotel in a little town

Posted 14 Nov 2019 on Hotels
Was the perfect hotel for us as the hotel staff was very friendly and helpful. Everyone spoke english and provided us with excellent service. The location of the hotel was good, near to town. Only disadvantage was that it does not have a sandy beach. The sunset view is perfect and the hotel surroundings were very well maintained.
Comment from Hotel Management
15 Nov 2019 by Fairfield Belitung, Hotel Management
Dear Mr/Mrs. KOK, Thank you for choosing Fairfield by Marriott Belitung for your recent travel to Belitung Island. Providing high-quality services is our main focus and we are very glad to hear that you enjoy the stay, but we apologize that your little bit disappointed in our beach area, due to Tanjungpendam Beach Doesn't have Sandy Beach but you can remain to enjoy the amazing view and sunset. Once again thank you for providing us a great review of Expedia's Guest Review. we very much appreciate it. Please remember us for your next travel to Belitung Island. Thank you and have a nice day Mr/Mrs. KOK see you again!
3 out of 5
by A verified traveler

Posted 11 Nov 2019
Sufficient, but not necessarily special. Breakfast in particular could use improvement. Would also help to have better shampoo, etc., though appreciated that the containers were not single use. Staff were nice, but asked too many personal questions.
Comment from Hotel Management
12 Nov 2019 by Herry , Hotel Management
Thank you for staying with us
2 out of 5
by A verified traveler

Posted 14 Oct 2019
Comment from Hotel Management
15 Oct 2019 by Herry, Hotel Management
Thank you for staying with us
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2019 on Hotels
3 out of 5
by A verified traveler

Posted 6 Oct 2019 on Hotels
Dari sisi STAFF : Sangat helpfull Jadi gini, ceritanya kan sy pesan junior suit buat say adan isteri, expektasi saya dari marrior, ini kan hotel mewah, jadi hal2 yang di dalamnya pun harus smapai detil mewah dan rapi 1. KOpi yang disajikan -> n*scaf* classic yang standart banget, kami expektasi kopi bubuk belitung lah, , akhhirnya di hari terakhir sy beli kopi bubuk belitung dan say minum itu, JAUH lebih enak sy penggemar kopi dan saya rasa kopi bubuk lokal itu jauh lebi baik daripada kopi instan, sy ga ngarep merek aneh2, yang lokal aj 2. MAKANAN -> untuk ukuran hotal bintang 4-5 makananya SANGAT STANDART , kopinya pun encer banget 3. Cotton bud gak ada, kulkas ga dingin dan pemanas air rusak (tapi minta ganti bisa) 4. Sisi postif, -> isteri kebetulan membutuhkan freezer dan staff dengan setia membentu 5. Kamar junior suite ga ada karpet, ini sangat mengganggu, mungkin kita terbiasa hotel pakai karpet kali ya 6. Air jalan bagus, deas banget, bath tube GUEDE ,oke banget 7. Lokasi ternyata dekat dengan kopi kong djie, klo tau gitu, dr hari pertama sy ngopi disana aja 8. Saran dari saya apabila berkenan, karena hotel marriot tergolong mewah, udahakanlah beberapa barang2 kecil, juga dibikin kesan mewah, kopi dan teh , dikasi yang lebih lah daripada meren standart yang ada di hotel budget 9. Sedikit kecewa karena ga ada room service tengah malam.. 10. WIFI kencang banget 11. Acara marriot bonvoy sy suka banget
5 out of 5
by A verified traveler

Posted 15 Apr 2019
Nice place and the tour guide office it’s just opposite the hotel... and they very accommodating and very friendly... kudos! To both of them!
Comment from Hotel Management
22 Apr 2019 by Herry, Hotel Management
Thank you for Staying with us
5 out of 5
by A verified traveler

Posted 15 Feb 2019 on Hotels
Great and new hotel. Service is excellent!
Comment from Hotel Management
15 Feb 2019 by Herry, Hotel Management
Thank you for staying with us
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