Ratings based on 3 Verified Reviews

5.0 out of 5
4.5 Room cleanliness
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Mar 2024
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Wendy and Jason was a great host! I send a message and they responded very quickly and was very accommodating to our needs/requests. They gave us much very useful information before we checked in and maintained good communication with us. The instruction covers every single detail. Plus they were super super helpful when we accidentally left something behind! Absolutely honest, kind, and very very very considerately helpful. This stay was absolutely clean and stylish. We felt at home and it is exactly the same as shown in the pictures. The sheets and towels were all fresh, and the place was well equipped. kitchen was equipped with utensils, electric stove, fridge, toaster, electric kettle and even filtered water! We were delighted to find such a modern and clean space right near where we wanted to be. The location is very convenient, we didn’t have to drive far off or walk to far because there were restaurants, convenient stores, Starbucks, cafe, massage place, souvenir shops and others around us. It’s definitely been one of our favourite holidays so far, and would definitely recommend it to others!
Comment from Hotel Management
29 Nov 2023 by Wendy & Jason , Hotel Management
Dear Su Anne,Thank you for sharing such a positive and glowing review following your recent stay at Ethel Cozy Suite. We were so pleased to learn that you enjoyed everything about your time in our unit and thank you for your lovely comments about our heartfelt service, our location, comfy bed, facilities and cleanliness - we really do strive to deliver the best experience to our guests, and it is always pleasing when we get to read comments like yours. We are glad you made full use of our location which is only 600 metres from the main town. Our unit was designed with our guests in mind by creating spaces that are both cozy and comfortable as well as giving a relaxing atmosphere. We are happy the room was to your satisfaction.Thank you again for your great comments. We look forward to welcoming you back soon!Kind regards, Wendy and Jason Wendy and Jason
5 out of 5
by A verified traveler from Singapore

Posted 9 Nov 2022
The house is clean and sweet. The security is straight so it's safe to stay. l will booking and stay again for next trip. Highly recommend.
Comment from Hotel Management
10 Nov 2022 by Wendy and Jason, Hotel Management
Dear Choon Sheong,Thanks for taking the time to leave us a great review. Our unit is indeed very nice, thank you for mentioning our cleanliness & security standards, it means a lot to us.We do hope we will have an opportunity to welcome you back in the future.Best Regards