Ratings based on 611 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Terrible customer service, the room was supposed to accommodate 3 people comfortably but sadly the fold out sofa was so uncomfortable due to the metal frame that digs into your body with essentially not enough mattress cushion. Nightmare! Plus many more problems that are not acceptable when you pay 5 star price and get 1 star accommodation. Big disappointment
Comment from Hotel Management
2 Jun 2024 by Dorinm, Hotel Management
Dear Ronen,Thank you for taking the time to share your experiences following your recent stay with us.All of your comments have been taken to our attention and brought to the attention of the parties concerned.It will be clarified that such comments are not typical of the high level of service and maintenance, and of the standards that the Isrotel hotel chain maintains in our hotels.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin
by A verified traveler
Posted 11 May 2024
Great hotel, great food. We had a great time.
Comment from Hotel Management
12 May 2024 by Dorinm, Hotel Management
Dear Tamara,It was a pleasure to read your comments regarding your recent stay in the Noga Hotel and it will be my pleasure to forward your kind words to the hotel General Manager and staff. We look forward to hosting you again for future stays with us.Best RegardsDorin
by A verified traveler
Posted 3 May 2024
Stuff to be more welcoming
Comment from Hotel Management
5 May 2024 by Dorinm, Hotel Management
Dear Irina,Thank you for taking the time to share your experience during your recent stay at Noga Hotel and thank you for your review.your comments have been taken on board for further attention by our GM and management.It is feedback like this that we learn from and use to improve.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyableBest RegardsDorin
by A verified traveler
Posted 13 Mar 2024
Good Points: Good facilities, efficient overall. Most amenities worked well. Pool and Spa facilities very good. Conveniently located. Serving personnel in breakfast room generally quite helpful and pleasant. Wifi works well (if not always great bandwidth/speed).
Weak Points: Some taudry aspects (early-stage mold in shower, sink stopper mechanism rusty and non-functional). Air-conditioning only worked when guest was in the room, so when we came to the room after being out the temperature was between 25 and 27 C. Reception desk personnel functional but not necessarily pleasant and helpfulness varied. For beach facilities, had to walk 7-10 minutes to sister facility (Isrotel Nevo). Beach facilities were nice, on the other hand.
Comment from Hotel Management
14 Mar 2024 by Dorinm, Hotel Management
Dear Stanley,Thank you for taking the time to share your experience during your recent stay at Noga Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.Our dedication to the well-being of our guests is for us a supreme value, which we have always engraved on our flag, and what it means to us is to provide a courteous and professional service, out of a desire to give our guests the vacation of their dreams.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin
by A verified traveler
Posted 12 Oct 2023
Here is Israel in the middle of the war, the management staff have been amazing. Nothing has been to much trouble, they have gon above and beyond to ensure we are safe and well.
Comment from Hotel Management
15 Oct 2023 by Dorinm, Hotel Management
Dear John,Thank you for taking the time to share your experience during your recent stay at Isrotel Noga Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We will be happy to see you again in the futureBest RegardsDorin
by A verified traveler
Terribly hotel with suffering night
Posted 6 Oct 2023 on HotelsA problem during check in , an arrogant receptionist, accusations that our reservation is incorrect, a nightmare. At 21:30 to 02:30 in the morning a terrible noise from the room upstairs, we complained several times, it is not possible to sleep, a never-ending nightmare, the security knows, the receptionist. know and we suffer terribly
Comment from Hotel Management
9 Oct 2023 by Dorinm, Hotel Management
Dear Lior,Thank you for taking the time to share your experiences following your recent stay with us.your comments have been taken on board for further attention by our GM and management.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin
by A verified traveler
Very good hotel
Posted 4 Oct 2023 on HotelsThe hotel was intimate and convenient. Good food, nice view to dead sea, excellent spa and excellent service.
Comment from Hotel Management
9 Oct 2023 by Dorinm, Hotel Management
Dear David,It was a pleasure to read of your satisfaction with the service and the varied menus served in the Main Dining Room of the Isrotel Noga Hotel.We also had the pleasure of forwarding your comments to the hotel’s Executive Chef. We look forward to hosting you again in the near futureBest RegardsDorin
by A verified traveler
Posted 26 Sep 2023
Lovely hotel. There is not enough car parking, result you drive to the drive through macdonalds as a way point then park in the desert behind the official car park and climb down a 1.2 meter stone wall through plants. 100 meter walk to dead sea bathing with showers and shades no charge. Hotel garden has pool and lots of shades and trees. Flies disturb your rest in garden they should use bait bags. Lots of friendly flying birds that eat from your hand
Comment from Hotel Management
27 Sep 2023 by Dorinm, Hotel Management
Dear James,Thank you for taking the time to share your experience during your recent stay at Isrotel Noga Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.your comments have been taken on board for further attention by our GM and management.It is feedback like this that we learn from and use to improve.We will be happy to see you again in the futureBest RegardsDorin
by A verified traveler
Posted 15 Sep 2023
Staff was really friendly, breakfast was really good, nice view and good location
Comment from Hotel Management
18 Sep 2023 by Dorinm, Hotel Management
Dear valeriy,It was a pleasure reading your warm words about your recent stay in the Isrotel Noga Hotel. We will be happy to see you again in the futureBest RegardsDorin
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
12 Sep 2023 by Dorinm, Hotel Management
Dear Steven,It was a pleasure to see that your recent stay in the Isrotel Noga Hotel lived up to all you hoped it would be. We shall look forward to welcoming you again in the future.Best RegardsDorin
