Ratings based on 265 Verified Reviews

3.9 out of 5
97% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nice breakfast, but hotel needs some do-up

Posted 8 Dec 2023 on Hotels
Hotel lobby and room has a kind of "mouldy alike" smell. The hotel should consider doing deep cleaning of carpet if not changing them. Thorough check on room's humidity issue as the moldiness could be from it. Parking wise, no issue, surrounding the hotel do not have much, but is a good transit point if going to catch a morning train.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 May 2023 on Hotels
2 out of 5
by A verified traveler

Posted 1 Feb 2023
The room by itself is OK (old design but clean); however, the dining area is too close to the reception, so there is always unpleasant traces of food smelt whenever we go in. Probably due to the high demand during the Chinese new year, they even set up a temporary dining area right at the entrance hallway. Very strange setup. The food is also very disappointing, considering the price they charge. Will not stay again.
5 out of 5
by A verified traveler

Posted 19 Oct 2022 on Hotels
Good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Apr 2020 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Feb 2020 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2019 on Hotels
4 out of 5
by Martin

This traveler left a rating score only Posted 2 Apr 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

Nice Hotel to stay but not for Spa

Posted 7 Jul 2016
Good clean comfy room.We opted this hotel for spa and tha was a 'big' diappointment. Also, car parking in the hotel parking was a issue. Breakfast was OK.
Comment from Hotel Management
by cathy, Hotel Management
親愛的貴賓您好: 感謝您蒞臨娜路彎花園酒店,我們希望無論在硬體或軟體上都能讓顧客更加滿意。 您反應關於休閒設施的問題,我們已傳達給該部門,謝謝您貼心的體醒與體諒,以做為我們日後改善的方向。 娜路彎花園酒店會秉持著一貫的精神,希望能提供房客更好的服務及更完善的住宿環境,我們衷心的感謝您的支持與惠顧。 歡迎您下次來到臺東再次蒞臨娜路彎花園酒店。