Ratings based on 997 Verified Reviews

4.2 out of 5
78% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 May 2024
lot of shops and restaurants around, good for travelers, not far from train station, highly recommended!
Comment from Hotel Management
8 May 2024 by Bryce Lin, Hotel Management
Dear guest,Thanks for choosing Muzik Hotel -Ximending Xining Branch to be your home in Taipei and sharing your wonderful accommodation experience on the website. We're glad to hear that you were satisfied with our surroundings and the excellent location. Thanks for coming and your amazing review! We're looking forward to your next visit. When will you explore Taipei again? We can't wait to see you again! Kind regard,Bryce Lin
3 out of 5
by A verified traveler

Posted 17 Dec 2023
Location was near shopping area but quite a bit of distance to MRT. Sound proof of room was really bad.
Comment from Hotel Management
19 Dec 2023 by Harry Tsai, Hotel Management
Dear Xiang,Many thanks for sharing your experience regarding your stay with us at the Muzik Hotel - Ximending Xining Branch. Your kind review gives us great motivation to keep improving and offering better service to our guests. We're awfully sorry about the issue of noise insulation in our building. We recommend that you report to front desk, we will immediately help understand the situation of nearby guests and surroundings. Thank you once again for your kind words. We really look forward to welcoming you back at Muzik Hotel, hopefully in the very near future. Kind regard,Harry Tsai
5 out of 5
by A verified traveler

Posted 30 Nov 2023 on Travelocity
The property is on a main Street, it’s convenient and walkable to Shi Men Ding square with many restaurants to choose from. The check in was a breeze, Sky, the young man at the front desk was very pleasant and prompt to help us settle in.
Comment from Hotel Management
30 Nov 2023 by Harry Tsai, Hotel Management
Hello Lily,Thank you for choosing to stay at Muzik Hotel -Ximending Xining Branch ,and share the review with us. It seems that you were satisfied with our location, facility, and service. And that’s the best feedback that we dreamed from our guest! We want to provide the best service for every traveler. This is what we keep making an effort with. Remember that Muzik is your home in Taiwan. We’ll always be here to wait for you to come back again.Best wishes,Harry Tsai
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Affordable, well-located, not fancy. I don't want a fancy hotel, I don't want to deal with obsequious staff, I just want a room at a reasonable price in a good location. This hotel provides that, and I would absolutely stay here again. Yeah, weak plumbing means you need to put used TP in a trash can, well NBD there's plenty of places like that in the world so it doesn't bother me.
Comment from Hotel Management
29 Nov 2023 by Harry Tsai, Hotel Management
Hello Martin ,Thank you for choosing to stay at Muzik Hotel - Ximending Xining Branch, and share the review with us. It seems that you were satisfied with our location, facility, and service. And that’s the best feedback that we dreamed from our guest! We want to provide the best service for every traveler. This is what we keep making an effort with. Remember that Muzik is your home in Taiwan. We’ll always be here to wait for you to come back again.Best wishes,Harry Tsai
2 out of 5
by A verified traveler

Just ok.

Posted 14 Nov 2023 on Hotels
This branch specifically left a lot to be desired. The rooms are very outdated, there was a lot of trash under the beds, and there is not 24 hour front desk. If you book a taxi through the hotel, you will need to walk with your luggage to their other location. The snacks and drinks mentioned by other reviewers are not present. There is tea in the lobby, though. If you go to the other branch (to wait for your taxi), you will find the snacks and foot spa, etc that others have mentioned. I do not recommend this location, it is over priced and not at all like the photos. Area is good, but not convenient to MRT stations.
Comment from Hotel Management
18 Nov 2023 by Harry Tsai, Hotel Management
Dear AMY, Thank you for choosing to stay at Muzik Hotel - Ximending Xining Branch and share your stay experience with us. Hotel already showed all the policy and notice on the online pages as like not 24-hours-services. Please check that details before booking.The problem you mentioned is that the room is not clean. If you have any requirements, please come to the front desk without hesitation during your stay.We have updated our procedures to make sure this situation will not happen in the future. We apologize for the issues that occurred during your stay with us. We pride ourselves on cleanliness and are sorry this unit was not up to our standards.Thanks for all the suggestions again and we wish you have a great day.Kind regard,Harry Tsai
5 out of 5
by A verified traveler

Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Bryce Lin, Hotel Management
Dear Valued Guest,Warmest greetings from Muzik Hotel - Xining Branch. Thank you for sharing your MUZIK Hotel experience on Hotels.com. We are happy to know that you enjoyed your stay and appreciated your kind remarks about MUZIK Hotel. We are looking forward to serving you again at MUZIK Hotel. Best regard,Bryce Lin
5 out of 5
by A verified traveler

Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by Bryce Lin, Hotel Management
Dear Valued Guest,Warmest greetings from Muzik Hotel - Xining Branch . Thank you for sharing your MUZIK Hotel experience on Hotels.com. We are happy to know that you enjoyed your stay and appreciated your kind remarks about MUZIK Hotel. We are looking forward to serving you again at MUZIK Hotel. Best regard,Bryce Lin
4 out of 5
by A verified traveler from brooklyn

Posted 10 Oct 2023
For savvy traveler, most the time there isn’t reception personnel in the hotel. I have seen couples with little kid we’re not be able to check in by themselves at night. If someone is highly dependent on hotel service be award of this condition.
Comment from Hotel Management
13 Oct 2023 by Bryce Lin, Hotel Management
Dear Valued Guest,Thank you for sharing your recent experience at Muzik Hotel - Xining Branch. We would like to thank you for your kind review of MUZIK. We will sincerely consider your opinion and find a better solution to solve it. Thank you again for your opinion and we look forward to welcoming you again in the future. Best regard,Bryce Lin
5 out of 5
by A verified traveler

Posted 3 Oct 2023
Had a 4 night stay here. Room was bigger than expected, which is a plus. Window was pretty small, but was sufficient to let in light to brighten the room. There is also a hot and cold water dispenser at the reception area. Toilet was kind of cramp, but facilities were in working order. Great water pressure and hot water. However, I do not understand the notice on the door which says that the towels are not for hair drying, and that toilet paper is not to be disposed of in the toiletbowl. The toilet does not have a bidet. Wifi was strong and stable. Location is good too. About 3 mins to the bus stations, 5 mins walk to Ximen Station, 10 mins to Taoyuan Airport MRT, 15 mins walk to Taipei Main station, and 20 mins walk to NTU Hospital Station. But do take note that there are 2 Muzik hotels. I think many people got lost and went to the one nearer to Ximen Station. But the staff is friendly and will guide you on the correct path. Being in Ximen, there are tons of food and shopping options. You will not go hungry here. Will come back here again.
Comment from Hotel Management
4 Oct 2023 by Bryce Lin, Hotel Management
Dear Valued Guest,Warmest greeting from Muzik Hotel - Xining Branch . Thank you for your 5 star review and taking the time to share your feedback in regard to your recent stay. We sincerely appreciate that you give us lots of support and carers. Also we are pleased that you enjoyed the hotel’s central location which is indeed close to the majority of the main attractions. We hope to welcome you back in the near future. Kind regard,Bryce Lin
4 out of 5
by A verified traveler

Posted 10 Sep 2023 on Hotels
Comment from Hotel Management
24 Sep 2023 by Bryce Lin, Hotel Management
Warmest greetings from Muzik Hotel - Xining Branch. Thank you for sharing your MUZIK Hotel experience on Hotels.com. We are happy to know that you enjoyed your stay and appreciated your kind remarks about MUZIK /CLICK Hotel. We are looking forward to serving you again at MUZIK Hotel. Best regard,Bryce Lin