Ratings based on 428 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler from Singapore
Posted 25 May 2024
The shared bathroom/restroom sliding door design is very questionable.
by A verified traveler
Posted 15 May 2024
Spacious, unique layout rooms, conveniently located outside door 3 of the subway station! Superb service provided by awesome crew at the kimpton Da an!
Comment from Hotel Management
16 May 2024 by Sincerely, Matthew Lim General Manager, Hotel Management
Dear YP, Thank you so much for your fantastic review! We are delighted to hear that you appreciated the spacious and uniquely laid out rooms at Kimpton Da An, as well as our convenient location right by the subway station. Our team strives to provide superb service, and it's wonderful to know that our efforts have made a positive impact on your stay.We will share your kind words with our crew, who will be thrilled to know they are doing a great job. We look forward to welcoming you back soon for another excellent experience.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
16 May 2024 by Sincerely, Matthew Lim General Manager, Hotel Management
Dear Shan, Thank you for giving us a perfect rating! We are thrilled to see that you had a wonderful stay with us. Our team strives to provide exceptional service, and it's heartening to know that we met your expectations.We look forward to welcoming you back soon for another excellent experience at our hotel.
by A verified traveler
Posted 12 Apr 2024
Truly an urban oasis! The lobby is really calm and soothing. Staff is so friendly and helpful. Rooms were well-designed, spacious (for the city!), and clean. We also tried some drinks at The Tavernist and we had a great experience there as well. highly recommend!
Comment from Hotel Management
18 Apr 2024 by Sincerely, Matthew Lim General Manager, Hotel Management
Dear Alice, Thank you so much for sharing your wonderful experience! We are thrilled to hear that you found our hotel to be an urban oasis. It’s great to know that the calm and soothing atmosphere of our lobby, along with the friendly service provided by our staff, made a positive impact on your stay. We’re also delighted that you enjoyed the spacious and clean design of our rooms and had a great experience at The Tavernist. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 26 Feb 2024
Great staff and facility, would stay again.
Comment from Hotel Management
11 Mar 2024 by Sincerely, Matthew Lim General Manager, Hotel Management
Dear Johan, We're so grateful for your wonderful review and thrilled to hear about your positive experiences at Kimpton Da An, especially with our convenient location and the friendly assistance from our staff. It's an honor to have hosted you for the second time during your visit to Taipei, and we're delighted to know we've continued to meet your expectations. Thank you for choosing us for your stay. We look forward to welcoming you back for many more memorable visits in the future.
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
7 Feb 2024 by Sincerely, Matthew Lim General Manager, Hotel Management
Dear William,Thank you for choosing our hotel for your recent stay and for taking the time to leave us a good rating on Expedia..It's always rewarding for our team to know that our efforts in providing excellent service and accommodations are appreciated by our guests.We look forward to the opportunity to welcome you back in the future and hope to continue exceeding your expectations with each visit.
by A verified traveler
Posted 1 Feb 2024
Comment from Hotel Management
26 Mar 2024 by Sincerely, Matthew Lim General Manager, Hotel Management
Dear LuJun,We greatly appreciate you taking the time to share your positive feedback following your recent visit to Kimpton Da An. It's heartwarming to learn that your stay was enjoyable. Our heartfelt thanks for selecting us for your visit. We eagerly anticipate the opportunity to host you once more.
by A verified traveler
Excellent Hotel
Posted 13 Jan 2024 on HotelsEverything's excellent.. Warm and helpful staff.. Good location.. Will stay again when in Taipei..
Comment from Hotel Management
18 Jan 2024 by Gratefully, Matthew Lim General Manager, Hotel Management
Dear Melissa, Thank you so much for your positive feedback! We're thrilled to hear that everything met your expectations and that you had an excellent experience at our hotel. Our team takes great pride in providing warm and helpful service, and we're delighted to know that it made a positive impact on your stay.We're glad you found the location convenient, and we look forward to welcoming you back when you're in Taipei again. If there's anything specific you enjoyed or if there are ways we can make your next stay even more enjoyable, please feel free to let us know. We appreciate your support and the opportunity to host you.Safe travels, and we can't wait to have you back!
by A verified traveler
Posted 3 Jan 2024
Comment from Hotel Management
25 Jan 2024 by Sincerely, Matthew Lim General Manager, Hotel Management
Dear talia, We sincerely apologize for any inconvenience you may have experienced during your interaction with us. At Kimpton Da An Hotel, we continuously strive to provide exceptional service, and it's concerning to see a 3-star review without specific feedback.Could you kindly share more details about the issues or challenges you faced? Your feedback is invaluable to us in our ongoing efforts to enhance our services. Please email or DM us, so we can address any concerns directly and ensure they are promptly resolved.Thank you for giving us an opportunity to better our services.
