Ratings based on 363 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
My wife and I often prefer to prepare meals ourselves when traveling instead of going out to eat. This Jolley was great for that, particularly since there are at least three grocery stores within a stone's throw. It's also very close to the MRT, and the mini night market on the other side of the block is great. There are many more positive items I could comment on if I had time. Overall, it far exceeded my expectations. (We stayed there in two stints over a week period, for a total of about 5-6 nights in two different rooms.)
Comment from Hotel Management
6 Jun 2024 by Jolley Hotel Management Team, Hotel Management
Dear DAVID LESHUK,Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here and satisfied with the service provided. In the future, we will continue to provide a comfortable environment and excellent service to all our guests. We look forward to welcoming you back in near future. Thank you. Jolley Hotel Management Team
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Jolley Hotel, Hotel Management
Dear Paul,Thank you for choosing to stay at Jolley Hotel. We sincerely apologize for any inconvenience caused by our accommodation facilities and staff service. Please feel free to contact us anytime via email at jolleyhotel@jolleyhotels.com to share your valuable feedback with us. We will continue to strive for improvement and self-reflection. We appreciate the opportunity to understand your experience, and we look forward to your next visit, where we hope you will experience the same level of excellence as always!Jolley Hotel Management Team
by A verified traveler
Posted 31 May 2024
This hotel is designed to make your Taipei visit enjoyable. It does not have all the bells and whistles that tourists typically do not need, but it has all the important things to make your trip even more fun. Love this hotel, I have already recommended to all my family members!
Comment from Hotel Management
3 Jun 2024 by Jolley Hotel, Hotel Management
Dear Jesse,Thank you for staying at Jolley Hotel. Our team is happy that you fully enjoyed your stay with us. We sincerely appreciate your generous recommendations and we look forward to welcoming you back in the near future! Thank you.Jolley Hotel Management Team
by A verified traveler
Posted 18 Apr 2024
Breakfast very good
Comment from Hotel Management
18 Apr 2024 by Operation Manager Allen, Hotel Management
Dear Shody ,Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you satisfied with the breakfast provided. In the future, we will continue to provide a comfortable environment and excellent service to all our guests. We look forward to welcoming you back in near future.
by A verified traveler
Posted 10 Apr 2024
Beautiful property and room, very modern and clean. Quiet. Outstanding place to stay.
Comment from Hotel Management
16 Apr 2024 by Operation Manager Allen, Hotel Management
Dear David,Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here. In the future, we will continue to provide a comfortable environment and excellent service to all our guests. We look forward to welcoming you back in near future.
by A verified traveler
Posted 4 Apr 2024
The staff were super nice and attentive! There was a weird smell on the property, a very strong paint/gas smell. Otherwise, my stay was amazing, it was quiet and the room was equipped with basically everything you’ll need — from a washing machine to a kitchen. It even came with free drinks in the fridge!
Comment from Hotel Management
7 Apr 2024 by Operation Manager Allen, Hotel Management
Dear Sandy,Thank you so much for choosing Jolley Hotel, and especially for taking the time to share your feedback with us. We are thrilled that you enjoyed your time here and satisfied with the service provided. Your compliments will be conveyed to our team members. In the meanwhile, we apologize for the unpleasant odor caused by elevator maintenance, which affected your experience. This has been communicated to the relevant department for improvement, and we will take steps to prevent such occurrences in the future. Once again, thank you for spending time with us, and we look forward to welcoming you back in the near future.
by A verified traveler
Posted 3 Apr 2024
There is a small night market with lots of food choices just a round the corner of the hotel. So food options are wide. Watsons and a supermarket is also nearby👍👍
Hotel room was clean and the staff were all very friendly and helpful👍👍
Comment from Hotel Management
7 Apr 2024 by Operation Manager Allen, Hotel Management
Dear Charmaine ,Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here and satisfied with the service provided. In the future, we will continue to provide a comfortable environment and excellent service to all our guests. We look forward to welcoming you back in near future.
by A verified traveler
Posted 8 Mar 2024
Friendly and helpful staff. Good size room. Couch is not comfortable. There’s some wall paper peeling in some places. Breakfast was good. Good location for shopping, food and subway.
Comment from Hotel Management
19 Mar 2024 by Operation Manager Allen, Hotel Management
Dear yvonne de,Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here and satisfied with the service provided, and your compliments will be conveyed to our team members. In the meanwhile, we have taken your valuable comments seriously and already shared them with the concerned departments for future reference. Once again, thank you for staying with us and we look forward to welcoming you back in near future.
by A verified traveler
Posted 6 Dec 2023
Excellent customer service
Convenient location
2 minutes to MRT
Would highly recommend
Comment from Hotel Management
7 Dec 2023 by Operation Manager Allen Tsou, Hotel Management
Dear Debbie,Thank you so much for choosing Jolley Hotel and especially for taking your time sharing your feedback with us. We're thrilled that you enjoyed your time here and satisfied with the service provided. We look forward to welcoming you back in near future. Best regards
by A verified traveler
Posted 7 Nov 2023 on Orbitz
Comment from Hotel Management
30 Nov 2023 by Operation Manager Allen Tsou, Hotel Management
Dear Chunlei,Thank you for staying at Jolley Hotel. Our team is happy that you fully enjoyed your stay with us. We sincerely appreciate your rating and we look forward to welcoming you back in the near future!
