Ratings based on 997 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Port Coquitlam

Posted 23 May 2024
Travelled as a family of three. Infant included. Room booked was facing the Main Street so the were always closed. Location: Right outside XiMenDing which is a huge plus. About a 5-8 minute walk from Xiamen station and bus station. Room: Tiny with a weird musky smell. Room layout is odd as the bathroom doesn’t have a door and there is no way to change the water temperature. We spoke to the front desk about it but they said they couldn’t do anything to fix it, so the steam just vents straight into your room after a shower. The beds are hard so it might not be everyone’s cup of tea. The wifi drops randomly as well and has difficulty reconnecting. We had to call the front desk to help reset. Breakfast: Daily breakfast was good. The dishes rarely rotate and consists of the regular chicken, egg, salad, breads, soup, rice/noodles. Price: We paid about CAD170/night. Overpriced in my opinion for such a tiny space.
Comment from Hotel Management
24 May 2024 by Janice Lee INHOUSE HOTEL HERITAGE, Hotel Management
Dear JUN YI JOSHUA,Thank you for choosing inhouse hotel heritage as your accommodation in your Taipei trip. We are sorry about you had such a negative experience at our hotel. Your opinion is our greatest encouragement to keep the best to our guest. If you have any uncomfortable feeling about your room next time, please feel free to let us know. Our staff will definitely make an arrangement for you in the first time.We are truly sorry for your bad experience. However, should you need our assist in any way, please do not hesitate to contact us!Once again, thank you so much and we are looking forward to seeing you in the near future. Yours SincerelyJanice Lee INHOUSE HOTEL HERITAGE
5 out of 5
by A verified traveler from Boston

Posted 24 Apr 2024
Super close to ximending where all the shops and food are. Breakfast was surprisingly delicious too. Highly recommend.
Comment from Hotel Management
29 Apr 2024 by JANICE LEE INHOUSE HOTEL HERITAGE /薆悅酒店, Hotel Management
Dear Jeffrey,Thank you for sharing your wonderful stay experience with us! We are glad to hear that you like inhouse hotel heritage's location. Once again thank you for choosing inhouse hotel heritage and we are looking forward to seeing you again in the near future.Your sincerelyJanice LeeINHOUSE HOTEL HERITAGE
3 out of 5
by A verified traveler

Posted 24 Apr 2024
Located at the heart of Ximending shops
Comment from Hotel Management
29 Apr 2024 by JANICE LEE INHOUSE HOTEL HERITAGE /薆悅酒店, Hotel Management
Dear An Anh,Thank you for sharing your wonderful stay experience with us! We are glad to hear that you like inhouse hotel heritage's location. Once again thank you for choosing inhouse hotel heritage and we are looking forward to seeing you again in the near future.Your sincerelyJanice LeeINHOUSE HOTEL HERITAGE
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Nice staying at inhouse.
Comment from Hotel Management
4 May 2024 by JANICE LEE INHOUSE HOTEL HERITAGE /薆悅酒店, Hotel Management
Dear Sio Leng,Thank you for choosing inhouse hotel heritage as your stay in Taipei.We are glad to hear that you had wonderful experience, our staffs are always dedicated in giving excellent service!My team are looking forward your next staying with us.Yours faithfullyJanice LeeINHOUSE HOTEL HERITAGE
5 out of 5
by A verified traveler

Posted 16 Apr 2024
We booked two rooms in this hotel for 5 days. Everything was so wonderful. two thumbs up!
Comment from Hotel Management
19 Apr 2024 by JANICE LEE INHOUSE HOTEL HERITAGE /薆悅酒店, Hotel Management
Dear Sharon,Thank you for choosing inhouse hotel heritage as your stay in Taipei.We are glad to hear that you had wonderful experience, our staffs are always dedicated in giving excellent service!My team are looking forward your next staying with us.Yours faithfullyJanice LeeINHOUSE HOTEL HERITAGE
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Rooms were comfortable, had creature comforts like a bidet. Decor was a little weird but fine. Location is excellent, right in the middle of Ximending, 5 minutes away from Ximen station. Little noise pollution as well despite the location. There’s only one elevator and it’s kinda slow.
Comment from Hotel Management
11 Apr 2024 by SYLVIA WUN, Hotel Management
Dear STARR, Thank you for sharing your wonderful stay experience with us! We are glad to hear that you like inhouse hotel heritage's location. For your comments, we will strengthen the management to achieve the greatest improvement. Once again thank you for choosing inhouse hotel heritage and we are looking forward to seeing you again in the near future. Your sincerely SYLVIA WUN INHOUSE HOTEL HERITAGE
5 out of 5
by A verified traveler

Posted 24 Mar 2024
We stayed here for 5 days as spring break family vacation and we had such wonderful experience. Rooms were spotless, and the breakfast was well-prepared. Hotel staff was so friendly and helpful. Overall, excellent service and perfect location.
Comment from Hotel Management
29 Mar 2024 by JANICE LEE INHOUSE HOTEL HERITAGE /薆悅酒店, Hotel Management
Dear Sharon,Thank you for sharing your wonderful stay experience with us! We are glad to hear that you like inhouse hotel heritage's service and enjoyed the breakfast. Once again thank you for choosing inhouse hotel heritage and we are looking forward to seeing you again in the near future.Your sincerelyJanice LeeINHOUSE HOTEL HERITAGE
5 out of 5
by A verified traveler

Posted 14 Mar 2024
Nice
Comment from Hotel Management
14 Mar 2024 by JANICE LEE INHOUSE HOTEL HERITAGE /薆悅酒店, Hotel Management
Dear Kwan Chia,Thank you for choosing inhouse hotel heritage as your stay in Taipei.We are glad to hear that you had wonderful experience, our staffs are always dedicated in giving excellent service!My team are looking forward your next staying with us.Yours faithfullyJanice LeeINHOUSE HOTEL HERITAGE
5 out of 5
by A verified traveler

Posted 26 Feb 2024
Always a great experience at this hotel. I hope to visit again.
Comment from Hotel Management
27 Feb 2024 by SYLVIA WUN, Hotel Management
Dear Daniel, Thank you for sharing your wonderful stay experience with us! We are glad to hear that you like inhouse hotel heritage's location. For your comments, we will strengthen the management to achieve the greatest improvement. Once again thank you for choosing inhouse hotel heritage and we are looking forward to seeing you again in the near future.
5 out of 5
by A verified traveler

Posted 19 Feb 2024
It's always a great experience. Close to everything, convenient and easy to get to, the staff is friendly and the breakfast options are tasty. I'd totally recommend and will be staying there very soon again.
Comment from Hotel Management
24 Feb 2024 by JANICE LEE INHOUSE HOTEL HERITAGE /薆悅酒店, Hotel Management
Dear Daniel,Thank you for sharing your wonderful stay experience with us! We are glad to hear that you like inhouse hotel heritage's location and enjoyed the breakfast and service. Once again thank you for choosing inhouse hotel heritage and we are looking forward to seeing you again in the near future.Your sincerelyJanice LeeINHOUSE HOTEL HERITAGE