Ratings based on 152 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
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by A verified traveler
Posted 18 Feb 2024
There was a guest who kept smoking in the room next to mine, and the smoke came through the ventilation system in my room. This is really bad as I have allergies and I can't sleep all night and need to change room. Hotel needs to enforce ant-tobacco rules strictly and kicked out/penalize the guests who smoke in the property as this is against the law.
Comment from Hotel Management
18 Feb 2024 by Amber, Hotel Management
Dear guest:Sorry for your discomfort. This hotel is completely non-smoking. We will strengthen the promotion of relevant information to customers. Thank you.
by A verified traveler
Posted 6 Jan 2024 on Orbitz
by A verified traveler
Posted 30 Dec 2023
Love the Level 2 dinning place with Coffee and free flow ice cream. House cleaning can do better. Front desk service is good. Easy check in and check out. Roon big but kind of old. currently is on some reno during my stay 23/12/23 to 29/12/23. Love the 70" LCD
by A verified traveler
Posted 10 Dec 2023
The hotel is going through upgrades. The rooms were clean and the staff was super helpful. I would stay again.
by A verified traveler
Posted 6 Dec 2023
Convenient
by A verified traveler
Posted 19 Nov 2023
Overall good and great staff.
by A verified traveler
Great hotel
Posted 10 Nov 2023 on HotelsThe hotel is set in a nice location in Zhongshan, with plenty of shops and eateries around. It is only a few stops away from Taipei main station. The room is clean, bed is comfy and you get free coffee and tea with snacks on the second floor. One can takeaway food to enjoy in that space too. The only problem is that hotel price is currently sky high for Taipei, or Taiwan in general so value for money is quite low if you are visiting.
by A verified traveler
Posted 9 Oct 2023
If you are a perfectionist, please avoid this hotel! The public areas are quite clean, but the room itself is old and dirty. There is no shower liner, so the floor gets wet after the shower. Sometimes the Internet could get very slow. Most of the staff were helpful and friendly, but they stored my luggages in a public area where everyone had access to. Generally it is an OK hotel, but if you are picky, look somewhere else.
Comment from Hotel Management
9 Oct 2023 by Ian Hung, Hotel Management
Thank you for your comments. We will improve our service to give all guests the best staying experience. Thank you.
by A verified traveler
Posted 9 Oct 2023
Bathroom needs shower curtains
Comment from Hotel Management
9 Oct 2023 by Ian Hung, Hotel Management
Thank you for your comments. We will improve our service to give all guests the best staying experience. Thank you.
