Ratings based on 361 Verified Reviews

3.9 out of 5
78% of guests recommend
4.0 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Don’t stay in no window room

Posted 5 Dec 2023 on Hotels
Did not like the room has no windows. The room walls are so thin, we can hear the people talking in the next room.
5 out of 5
by A verified traveler from Coatepeque

Posted 6 Nov 2023 on Orbitz
The hotel seems on the older than other hotels around the area. However, the staff was very helpful and likeable. The free shuttle was awesome. The check-in was easy and just asked for ID and got the keys.
5 out of 5
by A verified traveler

Posted 2 Aug 2023
Hotel provides shuttle service to and fro MRT.
4 out of 5
by A verified traveler from Singapore

Posted 2 May 2023
The place is good. Like the hot spring bath in the room. Will recommend to friend for the stay. Area to improve is to clean the dust at corners and to give awareness on feeder service provided by the resort.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jan 2023 on Orbitz
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2022 on Hotels
4 out of 5
by A verified traveler

Mr Chen

Posted 15 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 17 Jan 2022 on Hotels
Very nice. They have two separated bathtubs in a room.
4 out of 5
by A verified traveler

Posted 24 Feb 2021 on Hotels
Even though it is an old building, the condition is still quite good. The rooms are also very spacious and comfortable. Unfortunately it does not provide an elevator so people with problematic legs are not suitable to stay at this hotel.
5 out of 5
by A verified traveler

Posted 14 Feb 2021 on Hotels
Hotel was clean and accomidating. I had a private hottub which was amazing!! There was no elevator and I was on the fifth floor...so I definitely got my steps in!! Overall it was very nice and I highly recommend it!