Ratings based on 583 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
by A verified traveler from Singapore
Posted 18 Dec 2023 on Orbitz
Overrated on Orbitz.
Pros
1) very good location to a lot of food areas and near to Xi Men surroundings
2) The staff is very helpful and polite. Excellent customer service.
Con
1) The restaurant on the property is no longer in use. The area is being used for customers if they buy street food and want to eat at the property.
2) property pet cat roaming around the eating area (not a pet hater), just for hygiene purposes. Cat jumped up on the table while my family was having a late-night meal tired from the airport.
3) The property needs an upgrade urgently
4) roaches were roaming around
5) bedsheets need to be changed completely. The bed sheets were very old and one layer had a tear in the corner.
6) Rooms are very Dusty, you can see the dust flying under the ceiling lights. Property needs to install some air filters.
7) Unable to change the temperature to heater mode.
Rooms in winter period s very cold even if the air conditioning is off
by A verified traveler
Posted 18 Aug 2023
by A verified traveler
Posted 14 Apr 2023
Convenient
by A verified traveler
Posted 27 Feb 2022 on Hotels
Comment from Hotel Management
6 Apr 2022 by young, Hotel Management
謝謝您的評分
by A verified traveler
Meh
Posted 6 Jan 2020 on HotelsGave me a windowless room for the first day.
A/C was on hyper, heater did not work at night.
Couple of cockroaches in the hallway and one in the breakfast room.
Carpet was dirty.
Otherwise no issues. Front desk people were nice.
Comment from Hotel Management
7 Jan 2020 by young, Hotel Management
Dear guest
Thank you for your message and rating
by A verified traveler from Seoul, Korea
Posted 5 Jan 2020
The staff were friendly and helpful. The bathroom facilities were really big. The bed was comfortable. All in all, it was a nice place to stay, as the location was very convenient, and close to all necessities, at a reasonable price.
Comment from Hotel Management
7 Jan 2020 by Young, Hotel Management
Dear guest
Thank you for your message and rating
by A verified traveler
Posted 13 Dec 2019 on Hotels
Comment from Hotel Management
19 Dec 2019 by Young, Hotel Management
Thanks
by A verified traveler
Posted 5 Dec 2019
The washroom was cute, with Hello Kitty theme! The staffs were helpful and thanks for the housekeeping for always making our room tidy!
Comment from Hotel Management
6 Dec 2019 by Young, Hotel Management
Dear guest
Thank you for your message and rating
by A verified traveler
Posted 20 Nov 2019 on Hotels
Comment from Hotel Management
22 Nov 2019 by YOUNG, Hotel Management
尊敬的客人
感謝您的留言和評分
