Ratings based on 357 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Feb 2024 on Hotels
by A verified traveler
Posted 23 Jan 2024 on Hotels
by A verified traveler
Posted 16 Jan 2024
by A verified traveler
Posted 5 Dec 2023
Big and comfy room
Comment from Hotel Management
11 Dec 2023 by Asia Pacific Hotel Beitou, Hotel Management
Dear guest,Thank you for sharing your recent experience with us.We are thrilled to read that you had a great time here. Providing a comfortable and spacious environment is our goal, and we're glad it contributed to a positive experience for you.Thank you once again for your kind words, and we hope to have the pleasant of welcoming you back soon for another enjoyable stay.
by A verified traveler
Posted 5 Dec 2023
by A verified traveler
Posted 27 Nov 2023
by A verified traveler
Posted 13 Aug 2023
Hotel did not disinfect the hot spring tub, I got yeast infection after using the tub. With the high price and late check-in, early check-out schedule. (Check in after 4pm, Check out before 11am) I would expect the hotel to clean and disinfect hot spring tub thoroughly knowing all guests will be using the tub. After all, it is a Hot Spring hotel! Very disappointed. For all the ladies, be aware!!
Comment from Hotel Management
2 Sep 2023 by Asia Pacific Hotel, Hotel Management
Dear guest,Thank you for sharing your experience with us.We are truly sorry to hear this issue and we understanding how concerning and uncomfortable this situation must have been for you. Our hotel ensures thorough cleaning and sanitizing of the rooms after each guest checked out to maintain a high standard of cleanliness and prioritizing the health and safety of every guest. However, we are taking your comments seriously and will alert our housekeeping to care this matter and keep maintaining to the highest standards of cleanliness throughout stay.We apologize for any discomfort you experienced and sincerely hope you feel better soon. Should there is any further feedback or concerns, please do not hesitate to let us know.
by A verified traveler
Posted 9 Aug 2023
by A verified traveler
Posted 19 Jul 2023
It is a hidden gem for relaxation and heeling. Nice size room, luxurious bedding, good size hot spring soaking tub, and even a small seating area for after hot spring to cool. Hot spring quality should be world class level. Nearby Yangming National park has number natural trails for all levels. And the staffs are polite and always ready to help! As frequent customer, we are a fan!
Comment from Hotel Management
2 Sep 2023 by Asia Pacific Hotel, Hotel Management
Dear guest,Thank you for sharing your experience with us.We are glad to read that you had a great time here. Our team strive to provide the best service possible, and we also believe that a well-maintained facility contributes to our customers’ overall satisfaction. We appreciate your kind words and look forward to seeing you in the near future.
by A verified traveler
Posted 16 May 2023
好好
Comment from Hotel Management
12 Jun 2023 by 客務部經理 沈士傑 Josh 謹上, Hotel Management
親愛的貴賓 Sau Ching 您好,非常感謝您特地分享在亞太飯店的美好經驗，能在您們的旅程中成為快樂的回憶是我們的榮幸，謝謝您們對我們所提供的設備及服務感到滿意與肯定。由於亞太位處於北投山區，若非有其它行程安排，我們常建議客人多停留兩天，確實享受山意獨特的氛圍與環境，讓身心靈完全放鬆。誠摯地邀請您們再度光臨，體驗亞太的溫暖自在，享受北投的悠閒愜意。敬祝 闔家平安‧萬事如意 客務部經理 沈士傑 Josh 謹上
