Ratings based on 985 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2024
5 out of 5
by A verified traveler

Posted 12 May 2024
I recently stayed at this superb hotel in Taipei, and it exceeded all my expectations! From the moment I arrived, I was greeted by the incredibly friendly and lovely staff who always acknowledged me when passing by. Their warmth and attentiveness truly elevated the entire experience, making me feel welcome and valued throughout my stay. The location of the hotel is excellent, just a short walk from a green line MRT station, making it easy to access all of Taipei's attractions. Despite being in the center of Taipei, it's surprisingly peaceful at night, allowing for a restful stay. The room itself was spacious with an amazing view of Taipei 101, and the design was impeccable. The free mini bar and tea/coffee amenities were a nice touch, adding to the overall comfort of the room. Additionally, the seating area on level 4 provided a perfect spot to relax and unwind. I highly recommend this hotel to everyone. It's not just a place to stay; it has a great design and soul, thanks in large part to its wonderful staff. I'll definitely be back for my next stay!
5 out of 5
by A verified traveler

Posted 8 May 2024
The hotel room is well designed, comfortable and clean.
4 out of 5
by A verified traveler from Hong Kong

This traveler left a rating score only Posted 6 May 2024
4 out of 5
by A verified traveler

Posted 2 May 2024
Good location with wet market around and close to the night market!
5 out of 5
by A verified traveler

Posted 2 May 2024
Gorgeous hotel with unique interior design. Very zen with impressive attention to details, including relaxing music playing in the common areas and a lush, green patio. Similar to W Hotel but at a fraction of the price. I don’t understand how this is a three star hotel, it’s easily 4 stars. The rooms are large and bathrooms modern, spotlessly clean. The private onsen hot springs spa was a small extra charge but worth it for the experience. One minor downside is the sound insulation could be improved. I could hear neighbors and cleaning staff outside the door, which woke me up in the morning. The curtain separating the bathroom from the bed needs to be switched to blackout, it lets some sunlight in. One of the front desk staff doesn’t speak English but most of the rest do. Service is excellent. Highly recommended! The surrounding area also has a ton of food options and is close to the MRT station.
5 out of 5
by A verified traveler

Posted 25 Apr 2024
location is great and staff are friendly
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Staff are friendly. It’s easy to get to different part of Taipei
3 out of 5
by A verified traveler

Posted 10 Apr 2024
I liked the ease of transportation and food places around the hotel. There is little privacy with the shower and toilet as the doors are glass. There is a curtain that separates but it does not help with noise. The bath is quite wonderful along with air conditioning. Breakfast is not always included and not worth paying for. The spread was not much for being charged $20 per person. We were there during a big earthquake and felt cared for. They were quick and able to assist. The hot spring is lovely. It has two tubs, a shower, and a toilet. Worth going into.
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Great location and amazing property. Would stay here again! Staff was attentive and thoughtful as well.