Ratings based on 961 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 27 May 2024
We were very pleasantly surprised with our stay. The food at this casino is phenomenal well above most casinos we visited. The staff was friendly. Rooms were clean and pool was warm and nicer than most. My only complaint was the mattress in the room was old and srpings felt thru. All around tho very pleased with our stay.
by A verified traveler
Posted 27 May 2024
Bed was uncomfortable and not cozy at all. Only had 3 pillows in the whole room and 2 bath towels.
It isn’t a hotel to stay at for luxury you stay to play slots and not drive home after a night of fun.
by A verified traveler
Posted 26 May 2024
Good location, right off the freeway.
by A verified traveler
Posted 26 May 2024
The staff here were all so helpful! We first went to the wrong one in Tacoma and they helped lead us to the right area. Then we parked on the casino side and there was actually another area and they told us where to go! Then the lady at the counter was super nice and informative! Easy check in and check out process! Room was clean and the beds were comfortable!
by A verified traveler
Posted 26 May 2024
The rooms weren’t Smokey like I feared and it was a good place to stay even with my kids . I wasn’t sure how it would be taking them to a casino hotel but it was totally fine. We will definitely be back especially because I won a jackpot 👏
by A verified traveler from Scarborough
Posted 26 May 2024
Staff friendly and very helpful everywhere. Check in quick.Room very clean but disappointing - basic, no frills and no info about hotel, restaurants, attractions. Huge casino layout very confusing - more larger signs would help.
Comment from Hotel Management
26 May 2024 by Hotel Management, Hotel Management
Dear Susan, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Regards, Hotel Management
by A verified traveler
Posted 20 May 2024
Was fun
Comment from Hotel Management
23 May 2024 by Hotel Management, Hotel Management
Dear Sharon, Thank you for your review and for choosing our hotel. We are happy you enjoyed your stay and are looking forward to welcoming you back in the near future. Regards, Hotel Management
by A verified traveler
Posted 20 May 2024
Our stay was great. Staff is super friendly everywhere u go. Make sure u get a players card you get discounts.
Comment from Hotel Management
20 May 2024 by Hotel Management , Hotel Management
Hello Alison, Thank you for taking the time to rate your stay with us. We are pleased you enjoyed yourself. Hope to see you soon. Regards, Hotel Management
by A verified traveler
Posted 20 May 2024
The staff were so friendly.
Comment from Hotel Management
20 May 2024 by Hotel Management , Hotel Management
Dear Alison, Thank you for your review and for choosing our hotel. We are happy you enjoyed your stay and are looking forward to welcoming you back in the near future. Regards, Hotel Management
