Ratings based on 17 Verified Reviews
2.8 Room cleanliness
3.6 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Aug 2023
No toilet tissue, leaky in the toilet,
Comment from Hotel Management
25 Aug 2023 by Yvonne R., Hotel Management
Hello! We would like to thank you for taking the time to review your experience with us. We deeply appreciate any comments or criticism from our guests so as to motivate us to do better. Hopefully, if you decide to stay with us again, you will have a more delightful experience. Sending our best regards!
by A verified traveler from Olongapo City
Posted 30 Oct 2019
Awfully poor service and facilities. There was no water at some point neither their AC was functioning well. No WiFi at all! There was a cockroach and worm in the bathroom floor which is so disgusting!
The rate does not commensurate the comfort, service and facility. Such a waste of money.
Comment from Hotel Management
31 Oct 2019 by Yvonne, Hotel Management
Hello Ms. Venice
We sincerely apologize for the disappointing experience you have with us, and we fully recognize the failure on our part to deliver a good stay for you. We do our best to provide exceptional experience for our guests but at this point we failed to do so. Hopefully, if you decide to stay with us again, we are able to redeem ourselves from your terrible experience. For now, we wish you a good day.
by A verified traveler from Michigan USA
Posted 10 Oct 2019
Staff was nice and helpful
Basic room cheap price no internet or shampoo
Comment from Hotel Management
31 Oct 2019 by Yvonne, Hotel Management
Good Day!
Thank you for the time of leaving a review.
Know that we deeply appreciate any comments or even criticism from our guests so as to motivate us to do better. Hopefully, when you decide to stay with us again, you will have a more delightful experience. Sending our best regards!
by A verified traveler
Posted 1 Jul 2019 on Hotels
No Wifi...
Comment from Hotel Management
9 Jul 2019 by Yvonne, Hotel Management
Hello there,
I apologize for the late response, but I would like to thank you for taking the time to review your experience with us.
We may have already explained to you why there was no WiFi during the time of your stay, because we were experiencing connection difficulty and had to cut the connection for awhile while the responsible network is troubleshooting the problem.
Know that we deeply appreciate any comments or even criticism from our guests so as to motivate us to do better. Hopefully, when you decide to stay with us again, you will have a more delightful experience. Sending our best regards!
by A verified traveler
Accessible
Posted 6 Dec 2018 on HotelsNice place
Comment from Hotel Management
10 Dec 2018 by Yvonne, Hotel Management
Hello there!
I would like to thank you for the positive review of your stay with us. Hoping to see you again.
Sending our best regards!
by A verified traveler
Posted 26 Nov 2018 on Hotels
Comment from Hotel Management
10 Dec 2018 by Yvonne, Hotel Management
Hello.
Though a little late, we would like to thank you for taking the time to leave a feedback of your experience with us. Hopefully, when you decide to stay with us again, you will have a more delightful experience. Sending our best regards!
by A verified traveler from New York
Posted 13 Sep 2018 on Orbitz
The room was not cool despite AC. Not comfortable and with only one pillow. Bathroom did not flush. Will not stay there again.
Staff were nice and breakfast was good.
by A verified traveler
Budget hotel in diwntown area
Posted 31 Jul 2018 on HotelsThere have been a small confusion in our room but finally they gave us a bigger room and not the smaller room. Their rooms are just right for the price of what we paid for. The hotel is near the public market. Good for budget traveller .
Comment from Hotel Management
2 Aug 2018 by Yvonne, Hotel Management
Hello there!
I would like to thank you for the leaving a review of your stay with us. We are hoping to see you again.
Sending our best regards!
by A verified traveler from Cebu
Posted 21 Jul 2018
When i arrived there i ask the guards where is the hotel entrance and i saw girls setting on the stairs. Their is a sari-sari/grocery store below the hotel which makes it convenient for the guests. The hotel staff are nice especially the owner, i think and the guy who keep assested me. The room is okay but when i look into the towels looks soo old, dirty and smelly. Their is no shower and only small water drip from the faucet. About the toiletress, they only give me a round of tissue and small bar of body soap. The aircon is soo noisy, i can’t even sleep well.
Comment from Hotel Management
30 Jul 2018 by Yvonne, Hotel Management
My response is a little late but I would still like to thank you for leaving a review of your experience with us. We deeply appreciate any comments or even criticism from our guests so as to motivate us to do better. Hopefully, when you decide to stay with us again, you will have a more delightful experience. Sending our best regards!
by A verified traveler
Hotel in downtown, but needs improvement.
Posted 23 Mar 2018Bathroom floor always wet because of some leak, sink awkward to use because of door placement. I hit my head on the mirror shelf when i brush my teeth. If one is physically unfit, an effort to walk up to the rooms which are on the 3rd floor. Free breakfast is a cup of fried rice, fried egg, pork tocino which was mostly fat, and premixed coffee.
Comment from Hotel Management
28 Mar 2018 by Yvonne, Hotel Management
Dear guest,
I want to thank you for your feedback. We work hard to deliver an exceptional guest experience, but at this point we fail to do so, so I apologize. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. So any comments or even criticism from our guests are deeply appreciated. Hopefully, when you decide to stay with us again, you will have a more delightful experience. Sending our best regards!
