View Sydney Reviews

Dear Mark,Thank you for sharing your experience with us, and we genuinely apologize for the disturbance caused by the train line during your recent stay. We are happy to see, though, that you enjoyed our great service and rooms.To ensure a more tranquil stay in the future, we recommend exploring our Superior Harbour Bridge King room. These rooms are located on the top floors between 11 and 14, offering a heightened experience with added luxuries such as Nespresso machines and Dyson hairdryers. We believe this option will enhance your overall comfort and provide a serene environment, which is a great fit for light sleepers!However, we have taken note of your preference for a room on a higher floor, so please don't hesitate to contact us directly next time, and we will allocate you accordingly.Thank you for taking the time to share these comments with us, and we hope to welcome you back soon!

Dear Grace,Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that our hotel's proximity to North Sydney Station was convenient for you. However, we apologize for any inconvenience caused by the steep steps leading to the hotel entrance, especially considering your knee condition. Your comfort and safety are of utmost importance to us.We're glad to hear that our staff was able to assist you and that you enjoyed the upgrade to a view room. It's wonderful to know that you found the view to be a sight to behold. We're grateful for your understanding and patience, and we look forward to welcoming you back when you need to consult Royal North Shore Hospital at St. Leonards again.If there's anything specific we can do to enhance your future stays with us, please don't hesitate to let us know. We appreciate your feedback and value your loyalty.

Dear Helen,Thank you so much for your wonderful review! It's fantastic to hear that you enjoyed the awesome views of Sydney Harbour during your stay with us. We greatly appreciate your recognition of our dedicated staff.We absolutely agree that our location is perfect for exploring the city while enjoying the tranquility of our charming neighborhood next to Lavender Bay. Being right by the train station certainly adds to the convenience without compromising on peace and quiet.Thank you again for your kind words. We hope to have the pleasure of welcoming you back soon for another memorable stay!

Dear Lynda,Thank you so much for your continued loyalty to View Hotel and for taking the time to share your experience with us!We're thrilled to hear that View Hotel has become your go-to choice when visiting Sydney. It's wonderful to know that you appreciate our great location and find it convenient for all public transport options. And of course, we're delighted that you enjoy the stunning views that our hotel has to offer.We can't wait to welcome you back on your next visit to Sydney. Please don't hesitate to reach out if there's anything we can assist you with in the meantime.

Dear Nicole, Thank you for sharing your feedback with us. We truly value your insights and apologize for the shortcomings you experienced during your recent stay. Your concerns regarding stained sheets, open milk, and the malfunctioning TV are certainly not indicative of our usual standards, and we're addressing these matters with our housekeeping and maintenance teams to ensure such lapses are rectified promptly.Additionally, we're sorry to hear about the difficulties you encountered when trying to reach our staff for assistance. Providing efficient and attentive service is a top priority for us, and we're reviewing our communication protocols to prevent such instances from occurring in the future.Regarding the matter of bottled water, we appreciate your understanding of our commitment to sustainability. While complimentary bottled water is no longer provided in our rooms to minimize environmental impact, we do offer it for purchase in the minibar, as outlined in our price list. The Australian Government has strict guidelines for water purity and testing, and we are fortunate in Sydney to enjoy 100% safe potable water. Each guest room is equipped with glassware, and tap water is available under request.We understand your disappointment and frustration, and we're truly sorry for the negative impression this experience has left you with. We assure you that we're taking proactive steps to address the issues raised to prevent recurrence and uphold the high standards we strive for.Should you reconsider staying with us again in the future, we would welcome the opportunity to restore your faith in our services and provide you with the exceptional experience you rightfully expect and deserve. Please don't hesitate to reach out to us directly if there's anything further we can assist you with or if you'd like to discuss your concerns in more detail.Thank you once again for bringing these matters to our attention. We appreciate your patronage and hope to have the chance to regain your trust in the future.

Dear Imelda,Thank you for sharing your feedback with us. We're delighted you enjoyed your stay overall. We understand the importance of a clear view, and we apologize for any inconvenience caused by the window's condition. Please note that we've scheduled window cleaning for this week, completed on Thursday. We undertake these cleanings regularly, approximately 3-4 times a year, considering various factors. We appreciate your understanding and hope to welcome you back soon for an even more memorable experience.

Dear Janice,We are thrilled to hear that you enjoyed your stay at View Sydney and appreciated our unique location! We feel fortunate to be in close proximity to various transportation options, the beautiful Lavender Bay, and to still offer stunning views. Thank you for sharing your feedback. We hope to welcome you back soon!

Thank you, Deanna, for sharing your experience with us. We're thrilled to hear that you found the view from our hotel truly stunning!Regarding your concern about grabbing a coffee in the morning and the overpriced parking, we're happy to inform you that you can conveniently order a takeaway coffee from our breakfast service area and charge it back to your room. It's a simple and hassle-free option to enjoy your morning coffee.Additionally, we understand your concern about parking prices, especially in Sydney. We're pleased to offer secure undercover parking for 40 overnight, covering your entire stay from check-in to check-out. We believe this provides excellent value considering the convenience and security it offers.We hope these options enhance your future stays with us, and we look forward to welcoming you back soon!

Dear Dennie, We greatly appreciate your kind words regarding our outstanding staff and the convenience of our facilities' proximity to the train station. Providing exceptional service and convenience to our guests is our utmost priority, and we're delighted that you had a positive experience during your stay. We look forward to welcoming you back in the future!

Thank you, Sunil, for your 5-star review! We're delighted to hear that you found our hotel safe, clean, and conveniently located near the train station, with good views.Ensuring our guests' comfort and satisfaction is our top priority, and we're thrilled that you had a pleasant stay with us. We hope to have the pleasure of welcoming you back soon!