Ratings based on 944 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Sauna not working and pool not heated
by A verified traveler
Posted 12 May 2024
Sauna not working and pool not heated
by A verified traveler
Posted 11 May 2024
Didn’t receive my VIP benefits
by A verified traveler
Posted 8 May 2024
Nice hotel great location.
Comment from Hotel Management
10 May 2024 by DC, Hotel Management
Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your review of our hotel.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager
by A verified traveler
Posted 7 May 2024
We had a pleasant stay at Vibe Hotel Sydney. The room was large enough for a family of four and within walking distance of Central train station. Short walk to World Square shopping centre for meals.
Comment from Hotel Management
10 May 2024 by dc, Hotel Management
Dear Lucinda,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your review of our hotel.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager
by A verified traveler
Posted 7 May 2024
Carpets worn out
Dirty grout in bathrooms
Poor service in restaurant
Comment from Hotel Management
10 May 2024 by dc, Hotel Management
Dear Dave,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your kind words about our spacious rooms and friendly staff.We apologize for the issues you experienced with the condition of the room. Your feedback regarding the bathroom areas needing refreshment is valuable to us, and we will address these concerns with our team to ensure improvements are made.Your rating of both 1/5 and 2/5 stars indicates that there are areas where we can enhance the guest experience, and we are committed to taking the necessary steps to do so.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager
by A verified traveler
Posted 5 May 2024
Easy check in and good value for money. Aircon was loud when running. Good value hotel.
Comment from Hotel Management
6 May 2024 by The Vibe Team, Hotel Management
Dear Bradley, It is our pleasure to read your valuable feedback. We were delighted to have you as a guest at our property, and we look forward to the next time you visit us!
by A verified traveler
Posted 3 May 2024
The condition of the property is poor. Carpets are old and worn out. Shower floor and bathroom floor grout is stained badly. Just kind of a grubby hotel. Would not stay here again.
Comment from Hotel Management
10 May 2024 by dc, Hotel Management
Dear Dave,Thank you for choosing Vibe Hotel Sydney and for sharing your feedback with us. We appreciate your kind words about our spacious rooms and friendly staff.We apologize for the issues you experienced with the condition of the room. Your feedback regarding the bathroom areas needing refreshment is valuable to us, and we will address these concerns with our team to ensure improvements are made.Your rating of both 1/5 and 2/5 stars indicates that there are areas where we can enhance the guest experience, and we are committed to taking the necessary steps to do so.If you have any further comments or if there is anything else we can assist you with, please don't hesitate to contact us. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regardsDerwen C - Duty Manager
by A verified traveler
Posted 24 Apr 2024
Good location easy walk to train station Darling harbour and eateries. The toilet was a little noisy when flushed and lighting could be improved. The cost of the accommodation was reasonable. I would use the Vibe hotel again if I needed to stay near Darling harbour
Comment from Hotel Management
25 Apr 2024 by The Vibe Team, Hotel Management
Dear Angela, Thank you for taking the time to share your positive experience with us. We're delighted to hear that you enjoyed your stay with us and found our location convenient for your needs. We will definitely take note of what you've mentioned about the toilet flush and the lighting, and see how we can improve them. We appreciate your feedback. Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future. Kind regards,
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
25 Apr 2024 by The Vibe Team, Hotel Management
Dear Wai hing,Thank you for your rating and for choosing to stay with us. We appreciate your feedback, and it helps us understand how we can continue to improve our services to provide an even better experience for our guests. If there are specific aspects of your stay that you believe we can enhance to earn a higher rating in the future, please feel free to share your thoughts with us. Your input is invaluable, and we're committed to making every stay exceptional. We hope to have the opportunity to host you again, and we'll strive to make it a 5/5 experience next time. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards,
