Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
I have never been more catfished. The room was the most uncomfortable and dirty room I have ever been in. There is very obvious mold around the windows. No circulation so the whole place feels damp. I didn’t even want to take my shoes off to walk the few feet to the bathroom. The toilet seat was half off and and the faucet was crooked revealing the filth that they didn’t bother to even try to wipe. The shower was dirty to the point where I felt so uncomfortable showering that I dreaded going back to the hotel. We booked another to move to. Area is not bad with food around but any other hotel would be better. I never ever write reviews but I was very uncomfortable in the room. Front desk was not kind and very snarky. At the end they didn’t ask how the stay was, just the key cards and no bye. Elevator was broken which we were fine to take the stairs but the dirty mattresses in the hallway turned us off. Do not book here if comfort is something you are looking for.
by A verified traveler
Posted 29 Apr 2024
Amazing experience
Comment from Hotel Management
3 May 2024 by Veriu , Hotel Management
Hi Ajaybir, We are so glad to hear you enjoyed your stay with us. Thank you for sharing your feedback. We hope to see you again soon Warm regards, Veriu Central team
by A verified traveler
Posted 28 Apr 2024
The lift continually broke down, forcing guests up and down 4 flights of stairs with luggage. Wifi isn’t strong enough to work in half of the building. My toiletries bag was ‘knocked over’ with stuff left everywhere. Look elsewhere for something resembling a functioning hotel
Comment from Hotel Management
28 Apr 2024 by Team Veriu, Hotel Management
Thank you so much for your honest feedback.It is very sad that we could not meet your expectation. I will forward to your message to our housekeeping and maintenance managerWe are very sorry for the inconvenience.Kind Regards
by A verified traveler from Palm Coast
Posted 26 Apr 2024
Not for a ‘bougie’ experience. Eccentric and a little scheezy, but ok and different. Interesting location, but don’t think I would stay there again. It was ok, hipster, meh.
Comment from Hotel Management
2 May 2024 by Veriu , Hotel Management
Hi Leslee, Thank you for taking the time to share your feedback. It is with regret to find that we have not lived up to your every expectation. We hope you will be willing to give us another chance. Kind regards, Veriu Central
by A verified traveler
Posted 21 Apr 2024
Clean, much quieter than i expected given the location and great location. Close to everything.
Comment from Hotel Management
22 Apr 2024 by Leyda, Hotel Management
Hi Ali,We are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam Veriu
by A verified traveler
Posted 17 Apr 2024
The bed was comfortable and the room felt generally clean the main room could do with a paper waste bin and the drains had a bit of a smell to them but my overall stay was nice
Comment from Hotel Management
20 Apr 2024 by Veriu , Hotel Management
Hi Kaitlin, We appreciate you taking the time to share your feedback. We are so happy to hear that the bed was comfortable and the room was clean. We hope to see you again in future. Warm regards, Veriu Central Team
by A verified traveler
Posted 14 Apr 2024
Overall, the stay was nice, staff were helpful with our room. Walkable to multiple places but terrible for parking.
There is no actual parking with hotel, but at parking garage near by. They charged $40 per day, which is alright but over the weekend the garage charges $15 per day, but because we didn’t move the vehicle on the weekend we were still charged the $40. Just beware if staying at this hotel with a car.
Comment from Hotel Management
16 Apr 2024 by Leyda, Hotel Management
Hi, We appreciate you taking the time to share your experience staying with us at Veriu Central. It is with regret to find that we have not met every expectation during your stay with us. We pride ourselves on delivering a positive experience and sharing true hospitality. Therefore, we sincerely apologize that the information given on check in was not explain properly . this parking that we validate just 24hrs, they have they own prices and for future booking you are welcome to pay direct with them if you would like and rest assured that your feedback will be used towards bettering our overall service and we hope to see you back at Veriu CentralRegardsTeam Veriu
by A verified traveler
Posted 11 Apr 2024
Comment from Hotel Management
3 May 2024 by Veriu , Hotel Management
Hi, We appreciate you taking the time to share your experience staying with us at Veriu Central. It is with regret to find that we have not met every expectation during your stay with us. We pride ourselves on delivering a positive experience and sharing true hospitality. Therefore, we sincerely apologize. We understand the frustration caused by the lift outage. We are happy to report that this is now fixed and is getting an upgrade soon. Please rest assured that your feedback will be used towards bettering our overall service. Warm regardsTeam Veriu
by A verified traveler
Posted 4 Apr 2024
Rooms and foyer are nicely renovated. Elevator wasn’t working when I arrived but they had it back up and running quickly. Bed sheet was slightly stained. Overall the hotel was nice, and fine for a short stay.
Comment from Hotel Management
6 Apr 2024 by leyda, Hotel Management
Hi David,We are glad your experience at Veriu Central overall was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam Veriu
by A verified traveler
Posted 31 Mar 2024
Whilst our room was very comfortable and the location perfect for our upcoming event, the lift was not working and managing the stairs with luggage was not ideal
Comment from Hotel Management
6 Apr 2024 by Leyda, Hotel Management
Hi MarieWe are glad your experience at Veriu Central overall was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam Veriu
