Ratings based on 96 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Recently updated hotel but not 5 star. My room #208 had no windows, no true sitting chairs and a poorly installed shower(doesn’t drain properly), definitely not what is pictured on website. Most 3 star hotels I have stayed in have better rooms than mine. The location is great and the lobby, pool and dining rooms are updated and nice
Comment from Hotel Management
23 Apr 2024 by Reservations, Hotel Management
Dear Scott,Thank you for taking the time to tell us about your experience at the Manly Pacific. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Manly Pacific Sydney Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler
Posted 29 Mar 2024
Comment from Hotel Management
23 Apr 2024 by Reservations, Hotel Management
Dear Guillaume,We very much appreciate your positive ratings regarding your stay at the Manly Pacific Sydney Mgallery.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler
Posted 24 Mar 2024
Lovely staff
Comment from Hotel Management
10 Apr 2024 by Reservations, Hotel Management
Dear Kate,We very much appreciate your positive ratings regarding your stay at the Manly Pacific Sydney Mgallery.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler
Posted 22 Mar 2024
Very nice property! I would recommend this hotel
Comment from Hotel Management
10 Apr 2024 by Reservations, Hotel Management
Dear Robert,We very much appreciate your positive ratings regarding your stay at the Manly Pacific Sydney Mgallery.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler
Posted 7 Mar 2024
Beautiful spot.
Comment from Hotel Management
12 Mar 2024 by Arga, Hotel Management
Dear Raymond,We very much appreciate your positive ratings regarding your stay at the Manly Pacific Sydney Mgallery.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler
Posted 3 Mar 2024
Stayed 2 nights,Room service food cold and shower not the best.
Comment from Hotel Management
12 Mar 2024 by Arga, Hotel Management
Dear Robert,Thank you for taking the time to tell us about your experience at the Manly Pacific. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Manly Pacific Sydney Mgallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler
Posted 13 Feb 2024
Comment from Hotel Management
10 Apr 2024 by Reservations, Hotel Management
Dear Rhonda,We very much appreciate your positive ratings regarding your stay at the Manly Pacific Sydney Mgallery.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler
Posted 30 Jan 2024
Excellent location, wonderful staff and extremely comfortable. Highly recommend!
Comment from Hotel Management
13 Feb 2024 by Nas, Hotel Management
Dear Stephanie,We very much appreciate your positive ratings and comments regarding your stay at the Manly Pacific Sydney Mgallery.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler
Posted 29 Jan 2024
Across from surfing
Comment from Hotel Management
13 Feb 2024 by Nas, Hotel Management
Dear Fred,We very much appreciate your positive ratings regarding your stay at the Manly Pacific Sydney Mgallery.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Reservations TeamManly Pacific Sydney Mgallery
by A verified traveler from Reston
Posted 28 Jan 2024
Absolutely beautiful hotel in a great area right across from the beach! Well worth the upgrade to an ocean view if you can do it. The staff are great and so helpful! Will definitely go back! We got married in their Dojo wedding space and it was just magical!
Comment from Hotel Management
13 Feb 2024 by Nas, Hotel Management
Dear Gabrielle,We very much appreciate your positive ratings regarding your stay at the Manly Pacific Sydney Mgallery.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely,Reservations TeamManly Pacific Sydney Mgallery
