Ratings based on 955 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Very convenient if you’re leaving from Sydney International… so much so that we walked to the airport. The lobby and restaurants are lovely. The rooms, especially the bathroom, feel dated.
by A verified traveler
Posted 28 Apr 2024
Very nice hotel within a 10 minute shuttle to the airport
Comment from Hotel Management
29 Apr 2024 by Guest Relations Team, Hotel Management
Dear Karen,Thank you for choosing Novotel Sydney International Airport for your recent stay and for taking the time to share your feedback.We are delighted to hear that you had a pleasant experience during your time with us and that you found our hotel to be conveniently located within a 10-minute shuttle ride to the airport. Providing convenient and efficient transportation options for our guests is a priority for us, and we are pleased that our shuttle service met your needs.Your kind words are greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Novotel Sydney International Airport.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Guest Relations Team., Hotel Management
Dear David,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Novotel Sydney International Airport.
by A verified traveler
Posted 19 Apr 2024
Ok for 1 night
Comment from Hotel Management
29 Apr 2024 by Guest Relations Team , Hotel Management
Dear Linda,Thank you for choosing Novotel Sydney International Airport for your stay.We appreciate your feedback. If there's anything specific that could have made your stay more enjoyable, please don't hesitate to let us know. Your comfort and satisfaction are important to us, even for short stays.We hope to have the opportunity to welcome you back for a longer stay in the future.Warm regards,Novotel Sydney International Airport.
by A verified traveler
Posted 18 Apr 2024
Love the fact it was in a walkable area close to parks and Transit that gives access to anywhere in Sydney. Lots of Shops restaurants all within a very short walk in a very nice area.
Comment from Hotel Management
19 Apr 2024 by Guest Relations Team, Hotel Management
Dear Robert,Thank you for choosing to stay at Novotel Sydney International Airport and for sharing your feedback with us.We are thrilled to hear that you loved the convenience of our hotel's location, with its proximity to parks, transit options, shops, and restaurants. Being situated in such a vibrant and accessible area is indeed one of the highlights of staying with us, and we're delighted that you found it to your liking.Exploring the surrounding neighborhood and enjoying the various amenities within walking distance is always a great way to experience Sydney, and we're pleased that our location contributed to enhancing your visit.Thank you once again for your kind words, and we look forward to welcoming you back to Novotel Sydney International Airport for another enjoyable stay whenever your travels bring you to the area.Warm regards,Novotel Sydney International Airport
by A verified traveler
Posted 17 Apr 2024
Easy access.
Comment from Hotel Management
19 Apr 2024 by Guest Relations Team, Hotel Management
Dear David,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We look forward to welcoming you back to Novotel Sydney International Airport for another enjoyable stay in the future.Warm regards,Novotel Sydney International Airport.
by A verified traveler
Posted 15 Apr 2024
Room was clean and I liked the location as well as the hotel itself. The air con was noisy and the shower leaked, but otherwise great.
Comment from Hotel Management
19 Apr 2024 by Guest Relations Team., Hotel Management
Dear Catherine,Thank you for choosing Novotel Sydney International Airport for your recent stay and for taking the time to share your feedback with us.We're delighted to hear that you found our hotel's location convenient and that you enjoyed your overall experience with us. However, we apologize for any inconvenience caused by the noisy air conditioning and the leaky shower in your room.Please know that your comments have been noted, and we will address these issues with our maintenance team to ensure they are resolved promptly. Our goal is to provide our guests with a comfortable and enjoyable stay, and we regret falling short of your expectations in this regard.We hope to have the opportunity to welcome you back to Novotel Sydney International Airport for a much-improved experience in the future.Warm regards,Novotel Sydney International Airport.
by A verified traveler
Posted 15 Apr 2024
Near to the airports
Comment from Hotel Management
19 Apr 2024 by Guest Relations Team, Hotel Management
Dear Siaosi,Thank you for choosing Novotel Sydney International Airport and for sharing your feedback with us.We're thrilled to hear that our hotel's proximity to the airports was convenient for your travels. Providing convenience and accessibility to our guests is always our top priority, and we're delighted that our location met your needs.We appreciate your kind words, and we hope to have the pleasure of welcoming you back to Novotel Sydney International Airport for another enjoyable stay in the future.Warm regards,Novotel Sydney International Airport
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 9 Apr 2024
Great staff and facility.
Comment from Hotel Management
19 Apr 2024 by Guest Relations Team., Hotel Management
Dear Cheryl,Thank you for choosing Novotel Sydney International Airport and for taking the time to leave us a review.We're delighted to hear that you had a great experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and valued, and it's wonderful to know that our staff made a positive impression on you. Additionally, we're glad that you found our facility to your satisfaction.We appreciate your kind words and hope to have the pleasure of welcoming you back to Novotel Sydney International Airport in the future.Warm regards,Novotel Sydney International Airport.
