Ratings based on 1,005 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Trains keep you awake
by A verified traveler
Posted 17 May 2024
Liked the price for convenience in city, and walkability to shops and transport. Rooms were in okay condition, but were cleaned well.
by A verified traveler
Posted 16 May 2024
All room facilities were ok except one power point was not working where you use the kettle.
by A verified traveler
Posted 14 May 2024
Prepaid for room.. but were still required to provide $200 credit card , which apparently takes up to 2weeks to clear! Ridiculous considering we were in room well under 24hrs. Stayed at a further 5 accommodations during our holiday , none of which required this hold. Also bedroom was extremely tiny..very cramped .. but comfortable
by A verified traveler
Posted 9 May 2024
Only two sachets of milk fridge not working and noise from underground trains especially overnight
by A verified traveler from Adelaide
Posted 7 May 2024
Bathroom was clean. Bed sheets looked white and clean, however once I turned the lights off to sleep and had the bed side lamp on, I could see lots of stains as on both sheets (the one on the mattress and under the quilt). It was after midnight and tried to call reception and the given mobile number. Got no answer. Took the sheets off and used the quilt only. mentioned this to the reception at the checkout.
Despite I was in the room for less than 10 hours to sleep, they keep $200 deposit for 14 days!!! Very disappointing.
Comment from Hotel Management
7 May 2024 by Megaboom City Hotel, Hotel Management
Thank you Mr Ali for staying with us and for taking the time to provide us with this valuable feedback. We would like to express our apologies for the issues you had during your stay. We assure you that this is not the level of service we strive to provide our guests. We will share your feedback to our linen supplier to rectify this and prevent reoccurrence. Rest assured that we will take appropriate measures to address these concerns and prevent future occurrence. Furthermore, the pre-authorisation amount is frozen in your account within 14 days depending in your financial institution. Otherwise, we do have cash deposit option which is returned immediately after check-out. Once again, thank you for sharing your experience and we will implement improvements to ensure we offer a better experience to our guests.
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 26 Apr 2024
Great clean place. They even made me a cupocino coffee on arrival. Great seeveice. Close to everything convience transportation. Love this location will be my go to next time in in Sydney.
by A verified traveler
Posted 25 Apr 2024
Elevator was not working when I arrived but it was fixed two days later.
Room was not vacuumed or toilet paper replaced, AC stopped working randomly, not coming on at all., bugs inside room, not a USB Charger 🔌
by A verified traveler
Posted 25 Apr 2024
