Ratings based on 736 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Beware of Uno hotel formally Lido Suites
Posted 27 Nov 2019 on HotelsWe have stayed at the Lido Suites a number of times over the years. Un know to us when we arrived on the 11th November 19 that it had been sold and the name change to Uno Hotel and it was under renovated
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We arrived about 6pm and the night manager (Gino?) said that they were still accommodating booked guest and showed us to our room, could see that it had been upgraded with new bedding and vinyl flooring, found the floor & kitchenette counter was sticky, asked why, he said the room had recently been sprayed for insects, their was no clothes closet, he said the new one had not been delivered yet. We accepted it. Walked into the bathroom and a number of flies were present, I killed at least 8. so we decided to move rooms
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Gino showed us a 2nd room, also could see the renovations, however it was very dark as lights were not working, Gino said they were awaiting for an electrician to fix it
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3rd room with appeared fine except one of the light fixtures was not working (awaiting an electrician). As it was getting late we decided to accept it. Kitchenette cupboard had only a couple of dishes, wewere supplied with more but they were all tired & mismatch, tried the kitchenette sink tap, no water coming out. Looked under the sink & turned on taps, water came out but tap would not turn off. Next morning spoke to Gino about tap, again awaiting Plumber. At this point we contacted Hotels.com and was able to checkout without penalty. Many thanks for the excellent service
by A verified traveler
Posted 1 Oct 2019 on Wotif
Property is old and dated, smells like a wet cat, there was an old fellow who checked me in, he was later noted taking drugs in a room next to reception. Tvs in rooms don’t work, air conditioners don’t work. Beds are so hard and uncomfortable.
There is a lot of traffic noise also internal noise from building and other guest.
Shower tap came off so had to get reception to come and change. Was offered a room change at 2am because our shower still had no hot water. I asked Agoda for a full refund, I received this in full. I will never return here again. It’s the old prostitutes quarters, and trust me you can still smell the sex and drugs in the building.
Such a waste of my time and money. Terrible staff terrible rooms. Terrible location. Additional fees for parking. Will never be back
by A verified traveler
Posted 23 Sep 2019 on Hotels
Good location but smell of smoke in the room was disturbing.
by A verified traveler
Posted 16 Sep 2019 on Hotels
Terrible place.
by A verified traveler from Canberra
Posted 29 Aug 2019 on Wotif
Manager was helpful and accomodated my late check in plus late check out. Building is tired but sheets and towels etc very clean. My room unfortunately smelt like cigarette smoke so i assume a guest before me had disobeyed the no smoking rules. Overall great value for money and as a female travelling alone I felt comfortable and safe. Way better than a backpackers. The hot water and shower head were great.
by A verified traveler
Posted 1 Jul 2019 on Hotels
The location is good. Not so clean. Noisy guest(drunk).
by A verified traveler
Posted 3 Jun 2019
by A verified traveler
Posted 28 Apr 2019 on Wotif
convenience to places for eating and drinking, and public transport
by A verified traveler
Posted 7 Apr 2019
Very close to all amenities, nice friendly staff always helpful.
by A verified traveler
Lido Suites - not that great
Posted 9 Mar 2019 on HotelsThe staff member who welcomed me was very nice.
The rooms are very basic, however they do have a kitchenette with a fridge, hot water maker and a microwave so that was good. The room had a window, however the view was a brick wall.
There was no remote for the TV, I was told it went missing before I got there.
When I opened the curtains, the whole rod with curtains came down.
When opening the kitchen cabinets, I came to realize I had some company, as there was a little cockroach family ready to greet me.
I had asked to arrange an airport transfer. The staff member tried calling but as it was evening already, the company was already off. She would call them the next day, as I was on a full day excursion. When I returned in the evening, another staff member was there who was not aware about anything. She also could not get through and said she would call them first thing in the morning and let me know. I went down to see her in the morning and she told me they do not have a car available for me and the first possibility would only be at 2pm which was too late. I ended up taking an Uber. I should have made arrangements through another place but I counted on the hotel coming through. Unfortunately they didn't.
Checkout is at 10am, I could leave my luggage there until it was time to go to the airport. When I returned, a pipe had burst and water was pouring out of the ceiling in the 'lobby'.
The location is very good. Close proximity to bars, shops, metro, restaurants.
