Ratings based on 990 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Really nice staff and chilled out hotel to relax with the family. Great break from the city.
Comment from Hotel Management
21 May 2024 by Julie, Hotel Management
I'm glad to hear that you had a wonderful experience with our staff and enjoyed a relaxing stay at our hotel with your family John Paul. Providing a peaceful retreat from the hustle and bustle of the city is what we strive for. Thank you for choosing to stay with us and for sharing your positive feedback. We hope to have the pleasure of hosting you and your family again in the future. If there is anything else we can assist you with, please don't hesitate to let us know. Thank you.Julie Jansenassistant hotel services manager
by A verified traveler
Posted 3 May 2024
We enjoyed our stay. It was quiet and clean.
Comment from Hotel Management
8 May 2024 by julie, Hotel Management
Thank you for sharing your feedback Deborah. We're delighted to hear that you enjoyed your stay with us and found the environment quiet and clean. Providing a comfortable and peaceful experience is always our priority. We appreciate your kind words and hope to have the pleasure of welcoming you again in the future.Julie Jansenassistant hotel services manager
by A verified traveler
Posted 28 Apr 2024
Nice pools and food
Comment from Hotel Management
29 Apr 2024 by Fuba, Hotel Management
Dear Angus,Thank you for your kind words about our pools and food! We are delighted to hear that you enjoyed your experience with us. Providing a relaxing and enjoyable environment, as well as delicious dining options, is a top priority for us. Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful stay. Thank you for choosing our hotel!Best regards,Fuba TamangFront Office Duty Manager02 4577 4222
by A verified traveler
Posted 27 Apr 2024
Wedding
Comment from Hotel Management
27 Apr 2024 by Fuba, Hotel Management
Dear Frederick,Thank you for your 4-star rating! We are glad to hear that you had a positive experience with us and hope to see you again soon. If there is anything we can do to improve and make your experience even better next time, please let us know.Best regards,Fuba TamangFront Office Duty Manager02 4577 4222
by A verified traveler
Posted 10 Apr 2024
Lovely place to stay and the kids loved it
Comment from Hotel Management
11 Apr 2024 by Fuba, Hotel Management
Dear Yuliana,Thank you for taking time to write this wonderful feedback on your recent stay with us. We are thrilled to know that you loved our hotel and the little ones enjoyed their stay. We really appreciate your kind words and we hope to have the opportunity to welcome you back soon. Best regards,Fuba TamangFront Office Duty Manager02 4577 4222
by A verified traveler
Posted 9 Mar 2024
Great property, spacious room, comfortable bed, nice surroundings. Breakfast was very good. Easy drive into Windsor, will look to stay again
Comment from Hotel Management
11 Mar 2024 by julie, Hotel Management
Greetings from the Hawkesbury Margaret, It sounds like you had a wonderful experience at our property. The spacious room, comfortable bed, and pleasant surroundings, along with a very good breakfast, made your stay enjoyable. The easy drive into Windsor is a bonus, and considering staying again reflects a positive impression overall. Thank you for sharing your feedback.Julie Jansenassistant hotel services manager
by A verified traveler
Posted 18 Feb 2024
Amazing service from the time we got there. It was my sond birthday, they asked why we were staying, they came up thay afternoon with a free dessert for him and a baloon saying happy birthday. Thank you fuba for aranging this. You made my sons stay that much more special.
Hotel clean, facilities were amazing. Buffet in the morning was great. Great selection and freshness.
I would highly recommend staying there.
Comment from Hotel Management
19 Feb 2024 by Alex, Hotel Management
Hi Jason, Thank you so much for taking the time to leave us a review following your recent stay with us! I am so happy that our team was able to help in making your son's experience special and memorable! I will pass on your thanks and recognition to Fuba! I am happy to see that your enjoyed the Gazebo breakfast buffet offerings and even more happy to see that you will be back for another amazing stay in the near future!
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by julie, Hotel Management
It's lovely to see your review come through Jacqui, Thank you so much for the 10/10 we truly appreciate it. Hope to welcome you back sometime soon.Julie Jansen
by A verified traveler from Seven Hills
Posted 19 Jan 2024
Loved the quietness and calm atmosphere was very relaxing, room service food was delicious and check in and check out was easy, buffet breakfast the following morning was delicious and lots of variety something for everyone.
Comment from Hotel Management
20 Jan 2024 by Fuba, Hotel Management
Dear Rachel,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the quietness and calm atmosphere of our hotel, as we strive to provide a serene environment for our guests to relax in.It brings us great joy to know that you found our room service food delicious. Our team takes pride in preparing flavorful and quality dishes to satisfy every palate. We will pass on your compliments to our kitchen staff.We are also glad that you found the check-in and check-out process easy. We believe that a seamless experience is essential, and we continuously work to make these procedures hassle-free for our guests.Moreover, we are thrilled to hear that you enjoyed our buffet breakfast. We strive to offer a wide variety of options to cater to different tastes and dietary preferences. It is wonderful to know that there was something for everyone.Once again, thank you for your kind words. We hope to welcome you back soon for another relaxing and enjoyable stay.Best regards,Fuba TamangFront Office Manager02 4577 4222
by A verified traveler
Excellent. Clean. Comfortable. Lovely staff.
Posted 16 Jan 2024 on HotelsWe’ve staying in many hotels and this is definitely one of the top ones. Very clean, spacious rooms, lots of storage for personal items and the staff were lovely. The atmosphere was beautiful and relaxing. Breakfast was excellent. Lots of options for old and young. The staff even made our kids some hot chocolates to go. 100% recommendation.
Comment from Hotel Management
16 Jan 2024 by julie, Hotel Management
Greetings from the Hawkesbury Melissa, It's fantastic to hear about your excellent experience. We're thrilled that you found the hotel to be clean, comfortable, and staffed with lovely individuals. It's great that you enjoyed the spacious rooms, ample storage, and the beautiful, relaxing atmosphere. The fact that the breakfast offered plenty of options for all ages, along with the special touch of hot chocolates for your kids, is wonderful to hear. Thank you for your 100% recommendation, and we hope to welcome you back sometime soon.Julie Jansenassistant hotel services manager
