Ratings based on 38 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2015 on Hotels
by A verified traveler
nice place
Posted 13 Mar 2015 on HotelsNice hotel in the Suzhou tourist area
Recommended
for Everyoneby A verified traveler from malaysia
Excellent location to lots of attractions
Posted 13 Dec 2014My stay is excellent overall except the shower cubicle is very small even for Asian stature as me,
by ELLEN D from Chicago
super hotel really should be 10 stars
Posted 30 Nov 2014 on Hotelsgreat location wonderful staff good beds and English maps
superb breakfast buffet
by A verified traveler
Posted 27 Nov 2014 on Hotels
Recommended
for Everyoneby A verified traveler
superb hotel near to shopping street
Posted 12 Sep 2014
Pros: location!
Location: guanqian jie shopping street, food
the hotel location and comfort level is great. just walk out and the whole shopping street is located there. the room n bed are comfortable and clean. the staff re also pretty helpful
by Amusia from Israel
Excellent impressions
Posted 9 Sep 2014 on HotelsMy wife and I were very happy with the stay. If for some reasons we will be in Suzhou, the hotel choise is already made - the same as this time.
by Yaping
Posted 27 Aug 2014 on Hotels
by Tracy from USA
Recommend this hotel
Posted 28 May 2014 on HotelsGreat stay - clean rooms, AC worked well, good location. Easy check-in and check-out process. I would stay here again.
by Orianne from Beijing
Dishonest manager but otherwise lovely hotel
Posted 18 Apr 2014 on HotelsThe hotel itself is very clean, comfortable, and meets Western standards for a 3 star hotel. Most of the staff was very kind and helpful, and the location is very convenient because it is within walking distance to the Suzhou Museum, the Garden of the Humble Administrator, and several other tourist destinations. Unfortunately, despite the fact that my reservation was for two people and paid for in advance, the hotel had given away our room and only had a room available for one person. The first clerk who helped us said that she was concerned that the bed would not be big enough for two since it was meant for one person. She said the reservation was for just one person. But I showed her the reservation I had for two, and she then called in her manager. The manager repeatedly said that the bed was for 1-2 people. But the bed was only 1.5 meters wide, and I'm pretty sure that what happened was that the hotel gave away our room despite our reservation. There is no way that the room was meant for two.
