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Room type

Panoramic Suite, 1 King Bed

One King Bed
98 square meters • Max Occupancy: 2 adults
Includes: Free High-Speed Internet
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Executive Suite, 1 King Bed

One King Bed
Max Occupancy: 2 adults, 1 child
Includes: Free High-Speed Internet
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Deluxe Room, Golf View - Paulaner package

One King Bed or Two Twin Beds
48 square meters • Max Occupancy: 3 adults
Includes: Free Dinner, Food/Beverage Credit, Breakfast for 2
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Deluxe Room, Lake View

One King Bed or Two Twin Beds
48-55 square meters • Max Occupancy: 3 adults
Includes: Free High-Speed Internet
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5-star luxury hotel with 10 spa tubs in Suzhou (Wuzhong)

Location

This luxury hotel is located in Suzhou (Wuzhong), close to Jinji Lake, Ferris Wheel Paradise, and Suzhou International Expo Center. Local attractions also include Suzhou Culture and Arts Center.

Hotel Features

In addition to 3 restaurants, Kempinski Hotel Suzhou features an indoor pool. Other amenities include a full-service spa and a marina.

Room Amenities

LCD televisions include satellite channels. Guestrooms also feature deep soaking bathtubs, complimentary high-speed (wired) Internet access, and washers/dryers.

Details
The hotel will be renovating from 23 January 2014 to 29 January 2014 (completion date subject to change). The following areas are affected:
  • Swimming pool
Every effort will be made to minimize noise and disturbance.


General

Kempinski Hotel Suzhou features a full-service spa, a marina, and 10 spa tubs. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. An Internet point is located on site and high-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, a technology helpdesk, and secretarial services. Event facilities measuring 31646 square feet (2940 square meters) include a conference center, a meeting/conference room, and exhibit space. This luxury hotel also offers an indoor pool, a health club, and a sauna. For a surcharge, the property provides an area shuttle within 15 km and a roundtrip airport shuttle (available on request). Complimentary parking is available on site.

Kempinski Hotel Suzhou is a smoke-free property.

  • 24-hour front desk
  • Air-conditioned public areas
  • Airport transportation (surcharge)
  • Total number of rooms - 458
  • ATM/banking
  • Number of floors - 23
  • Banquet facilities
  • Bar/lounge
  • Business services
  • Coffee/tea in lobby
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-in
  • Express check-out
  • Full-service health spa
  • Hair salon
  • Health club
  • Free Wi-Fi
  • Tours/ticket assistance
  • Designated smoking areas
  • Barbecue grill(s)
  • Pool table
  • Area shuttle (surcharge)
  • One meeting/conference room
  • Luggage storage
  • Laundry facilities
  • Limo or Town Car service available
  • Marina on site
  • Massage - spa treatment room(s)
  • Multilingual staff
  • Audiovisual equipment
  • Free parking
  • Secure parking
  • Parking garage
  • Picnic area
  • Poolside bar
  • Porter/bellhop
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Free guest parking during stay
  • Number of restaurants - 3
  • 24-hour business center
  • Meeting facilities size (feet) - 31646
  • Year Built 2008
  • Sauna
  • Secretarial services
  • Security guard
  • Smoke-free property
  • Number of buildings/towers - 1
  • Garden
  • Spa services on site
  • Supervised childcare/activities
  • Swimming pool - indoor
  • Breakfast available (surcharge)
  • Television in lobby
  • Translation services
  • Wedding services
  • Grocery store
  • Grocery/convenience store
  • Internet point
  • Number of spa tubs - 10
  • Library
  • Self parking (surcharge)
  • Conference center
  • Snack bar/deli
  • Meeting facilities size (meters) - 2940
  • Shopping on site
  • Swim-up bar
  • Technology helpdesk
  • Tour assistance
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Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free Wi-Fi


Parking

Free parking, Free guest parking during stay, Secure parking, Self parking (surcharge), Parking garage


Room Amenities
  • Video-game console
  • Separate sitting area
  • Soundproofed rooms
  • Air conditioning
  • Complimentary newspaper
  • Access via exterior corridors
  • Direct-dial phone
  • Phone
  • Minibar
  • Coffee/tea maker
  • Microwave (on request)
  • Complimentary bottled water
  • Refrigerator (on request)
  • Daily housekeeping
  • Turndown service
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Slippers
  • Separate bathtub and shower
  • Bidet
  • Iron/ironing board
  • Desk
  • Sofa bed
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Hypo-allergenic bedding available
  • Lanai
  • Washer/dryer
  • Blackout drapes/curtains
  • Separate dining area
  • Satellite TV service
  • HDTV
  • Free wired high-speed Internet
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Down comforter
  • Free movie channels
  • HBO
  • Individually furnished
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • In-room childcare (surcharge)
  • Dial-up Internet access (surcharge)
  • In-room safe (laptop compatible)
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Dining

Full breakfasts are available for a surcharge and are served each morning.

Kempinski Hotel Suzhou has 3 restaurants serving lunch and dinner.

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

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Recreation

A marina and a health club are featured at the hotel. 10 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Golf lessons available nearby
  • Aerobics on site
  • Bicycle rentals on site
  • Dock on site
  • Hiking/biking trails on site
  • Racquetball/squash on site
  • Running track/path on site
  • Yoga classes/instruction on site
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Spa

Yang Spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Accessible parking
  • In-room accessibility
  • Roll-in shower


Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed

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Fees
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Additional Details

Guests must transfer via required shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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