Room type

Deluxe Room, Golf View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Deluxe Room, Lake View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Golf View, King/Twin Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Executive Lake View, King/Twin Room

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Panoramic Suite, 1 King Bed

Max Occupancy: 2 guests (up to 2 children, 1 infant)

Executive Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotelLuxury Suzhou hotel in Suzhou City Centre with 3 restaurants

Location

Located in Suzhou City Centre, this luxury hotel is 1.7 mi (2.7 km) from Jinji Lake and within 6 mi (10 km) of Ferris Wheel Paradise and Master of the Nets Garden. Suzhou International Expo Center and Suzhou Culture and Arts Center are also within 6 mi (10 km).

Hotel Features

This smoke-free hotel features 3 restaurants, a marina, and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge.

Room Amenities

All 458 soundproofed rooms feature free wired Internet and Select Comfort beds. Guests can enjoy deep soaking tubs, and other standard amenities include washers/dryers, lanais, and sofa beds.

Hotel Amenities

Hotel Amenities

Kempinski Hotel Suzhou features a full-service spa, a marina, and 10 spa tubs. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. High-speed wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, limo/town car service, and a meeting room. Event facilities measuring 31646 square feet (2940 square meters) include a conference center. This luxury hotel also offers an indoor pool, a health club, and a sauna. For a surcharge, the property provides an area shuttle within 15 km and a roundtrip airport shuttle (available on request). Onsite parking is available (surcharge).

Kempinski Hotel Suzhou is a smoke-free property.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 458
  • ATM/banking
  • Number of floors - 23
  • Bar/lounge
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Full-service spa
  • Hair salon
  • Health club
  • Free WiFi
  • Tours/ticket assistance
  • Designated smoking areas
  • One meeting room
  • Area shuttle (surcharge)
  • Barbecue grill(s)
  • Luggage storage
  • Laundry facilities
  • Limo or Town Car service available
  • Marina on site
  • Spa treatment room(s)
  • Multilingual staff
  • Picnic area
  • Poolside bar
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Self parking (surcharge)
  • Year Built 2008
  • Number of restaurants - 3
  • 24-hour business center
  • Conference space size (feet) - 31646
  • Sauna
  • Smoke-free property
  • Garden
  • Number of buildings/towers - 1
  • Spa services on site
  • Supervised childcare/activities
  • Indoor pool
  • Breakfast available (surcharge)
  • Television in lobby
  • Wedding services
  • Grocery/convenience store
  • Number of spa tubs - 10
  • Library
  • Conference center
  • Snack bar/deli
  • Conference space size (meters) - 2940
  • Shopping on site
  • Swim-up bar
Show all hotel amenities

Family Friendly Amenities

  • Indoor pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Sofa bed
  • Refrigerator (on request)
  • Microwave (on request)
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Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Video-game console
  • Separate sitting area
  • Air conditioning
  • Free newspaper
  • Soundproofed rooms
  • Access via exterior corridors
  • Phone
  • Minibar
  • Coffee/tea maker
  • Refrigerator (on request)
  • Free bottled water
  • Microwave (on request)
  • Daily housekeeping
  • Turndown service
  • Separate bathtub and shower
  • Bidet
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Iron/ironing board
  • Desk
  • Sofa bed
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Hypo-allergenic bedding available
  • Lanai
  • Blackout drapes/curtains
  • Separate dining area
  • Satellite TV service
  • HDTV
  • Free wired high-speed Internet
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Room service (24 hours)
  • Down comforter
  • Individually furnished
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • In-room childcare (surcharge)
  • In-room safe (laptop compatible)
  • Dial-up Internet access (surcharge)
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Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Kempinski Hotel Suzhou has 3 restaurants serving lunch and dinner.

Paulaner Restaurant - Overlooking the pool, this brasserie serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

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Nearby Things to Do

A marina and a health club are featured at the hotel. 10 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Golf lessons available nearby
  • Aerobics on site
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site
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Spa Services

Yang Spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Braille or raised signage
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

Noise-free rooms not guaranteed

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: CNY 159 per person (approximately)
  • Deposit: CNY 500 per night
  • Rollaway bed fee: CNY 345 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Guests must transfer via required shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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